Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.38

4.4 Rating 5,089 Reviews

87 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,089 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

Write Your review

Tell us how Wholesale LED Lights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wholesale LED Lights 1 star review on 14th March 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great advice and service for someone who is using LED tape for the first time. Simon, call-handler could not have been more helpful and expedited the order through the system efficiently. Fully knowledgeable on stock situations as well allowing me to plan accordingly as I was on a tight timeline. It was a real bonus to receive the terminated tapes by Post Office 24 hour tracked delivery to meet my deadline. Thank you. Excellent service.”

Helpful Report

“Great service. The live chat was really helpful and very quick. Thos made sure I ordered the correct items. Items were dispatched quickly. My new under kitchen unit lighting is great.”

Helpful Report

Thank you for your great review Matthew! It's great to hear that you're happy with your kitchen lighting. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

“Very easy to place order, items came well packed and quick delivery, I would highly recommend. 5*”

Helpful Report

Hi Darren, thank you so much for your amazing review! It's really good to hear that you're enjoying your lights. If you need anything further from us, just give us a shout on 0116 321 4120. The WLED Team.

“Excellent service. Prompt sorting of problems.”

Helpful Report

Hey Michael, thank you for your amazing review! It's really nice to hear that you're pleased with our service. If you need anything else from us, just give us a call on 0116 321 4120. The WLED Team.

“Great product at a reasonable price and a fast delivery service.”

Helpful Report

Hi Ray, thanks so much for your great review! It's brill to hear that you're enjoying your lights. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.

“Brilliant service guy help me to choice right lights I would recommend to al my friends”

Helpful Report

Hi Jas, thank you so much for your great review! It's brill to hear that you loved our service. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

“The light has not arrived nor have you replied to my enquiry. Disappointing”

Helpful Report

Hi Paul, our apologies for the level of service you have received. I understand that there was an issue with the courier, but the light has now been delivered to you, and that this issue has now been rectified. Our apologies once more. If you do need anything else from us, please feel free to reach out on 0116 321 4120. The WLED Team.

“Excellent service staff was super hero. Did listen to my problem and sorted straight away. KEEP IT UP MAHESH KOTECHA”

Helpful Report

Hi Mahesh, thank you so much for your great review! It's brill to hear that you loved our service. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

“EXCELLET SERVICE”

Helpful Report

Hi Meerane, thank you so much for your brill review! It's great to hear that you enjoyed our service so much. If you need anything further from us, just let us know on 0116 321 4120. The WLED Team.

“Excellent customer service from advising on product selection to Georgia's aftersales help in accommodating my customer's changing requirements. Great products at cost effective prices. Will use again!”

Helpful Report

Hi Mark, thank you so much for your amazing review! It's really good to hear that you were pleased with Georgia's service. If you need anything further from us, just give us a shout on 0116 321 4120. The WLED Team.

“Sime in the support team was so knowledgable. I explained what I was trying to do and he walked me through the options giving me guidance and sggested appropriate products. His advice has meant the installation will be simple and staight forward. Simon is an invaluable member of your support team and a your organisation is lucky to have him.”

Helpful Report

Hey Colin, thank you for your amazing review! It's really nice to hear that you're pleased with Simon's service. If you need anything else from us, just give us a call on 0116 321 4120. The WLED Team.

“Very impressed once more with the service from WLED. Very helpful with the order and received in two days. Morris was very professional in customer service sales. I haven’t installed yet so I’m hoping that they work as well the service received.”

Helpful Report

Hi Paul, thanks so much for your great review! It's brill to hear that you were happy with Morris' service. If you need anything else from us, just give us a shout on 0116 321 4120. The WLED Team.

“Excellent service. They delivered what they promised on time and in full. My order required modest bespoke choices and these were easy to specify and done as requested”

Helpful Report

Hi Nick, thank you so much for your great review! It's brill to hear that you loved our service. If you need anything else from us, just let us know on 0116 321 4120. The WLED Team.

“Purchased 6 sets of the RBGW strip lights. They look brilliant and were very easy for me to install. As an electrician, this will be my new go to wholesalers for LED strip. Great customer service too. Highly recommend.”

Helpful Report

Hi Brad, thank you so much for your brill review! It's great to hear that you're enjoying your strip lights so much, and we look forward to doing more business in the future. If you need anything further from us, just let us know on 0116 321 4120. The WLED Team.

“I am extremely disappointed with the service regarding my recent order. My package was not delivered because my house number was missing. WLED has stated that they don’t know what went wrong, even though they sent the package. Royal Mail is now returning it to them. I was in contact with a representative named Karan M, who informed me that I need to pay for the items again and that I will only receive a refund once the package is returned to you. He also mentioned that this process could take months. This is completely unacceptable. If the issue was due to an error on WLED’s part, I should not have to pay again while waiting for a refund. I expect a prompt resolution and a fair approach to this situation. I am very disappointed with this experience and will not be purchasing from WLED again”

Helpful Report

“Terrible experience. Took more than a month for them to deliver my product and when it did show up, it was the wrong one! Customer service were about as useful as a chocolate fireguard in sorting this.”

Helpful Report

“I ordered 40 GU10 7 bulbs which were delivered as agreed. these were for a large rewiring project in the living area of a barn. they were fitted over the next month. As soon as the lights started to be used the bulbs began failing. initially I replaced with spares. then called the company who said that they had had a batch with aprrox 50% failure rate, the later denied saying this. they sent a returns label and replaced the 9 failed bulbs and provided a few spares. the bulbs continued to fail and I was forced to insist on replacement and a return label which they were unwilling initially to provide. the bulbs continue to fail and most recently 1 of 4 bulbs in a double height vault. this cannot be replaced without a scaffold tower. the lights are stated to have a life of 15,000 hours and they are failing in less than 100 hours. the company has said I must return the bulb before it is replaced. they will not offer a return label. They suggest I can purchase more bulbs before sending back the faulty items. they have aid that the returned faulty bulbs will be examined for faults but they are unable to give any information concerning this. The product is useless and the returns policy a nonsense. do not buy from them.”

Helpful Report

“I ordered 3x12v lights, instead 3 completely different lights (240v) were dispatched. These were returned for a full refund, which has not been honoured. The company refuse to refund the delivery charge. Even their website states to return "for a full refund - no questions asked". Their first attempt at a refund was a completely wrong amount, their second attempt has omitted the delivery charge. I certainly wouldn't deal with this company again.”

Helpful Report

“Terrible company, do not buy from here, I have about 20 LED light fittings which due to the size I can't change, they fail regularly and WLED aren't interested in fulfilling the warranty so I've had to buy spares, these come incomplete, missing wires and you are told they are short staffed and can't deal with you and eventually you have to buy the missing bits from them. Best to find another reputable supplier.”

Helpful Report

“Easy order process however the bulbs did not work with my lamps (not dimming although they were dimmable) Staff could not be more helpful with the problem and sent me alternative bulbs. Very happy customer”

Helpful Report

Wholesale LED Lights is rated 4.4 based on 5,089 reviews