Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.38

4.4 Rating 5,144 Reviews

87 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 27th February 2026

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs! Worst communication ever. Massive delays, no news of my order!”

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“Spam pestered me”

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“Received 1 of 14 fittings that was damaged. Still trying to sort the problem out but impossible to get a reply from them after sending 3 emails and speaking direct 4 times.The item in question is only £2.50 but after 3 weeks I’m still unable to complete the job for my client.”

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“This is a review of the catastrophic service received from WLED. We've made an order of £67 worth of led bulbs and a dimmer switch on the 28th of November 2017. By the 4th of December, we had not received any item. We called the company and they said it is up to the Royal Mail to deal with our complaint. We called the Royal Mail and they said they can't give us any other reassurance for the time being. If you really need to order bulbs we strongly recommend to read this review first. There are high probabilities you will end with no bulbs and no one else to help you recovering neither the bulbs nor the money spent.”

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“Waited a long time, and had to call again for refund to be processed.”

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“Not happy at all with the delivery time,this happened in the past,you pretend to have items in stock to get payments from the customers,then is out of stock,you don’t send any warning,you make the customers wait for ages,this is why i’ve ask for refund for my very last order,simply unfair!!”

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“It was not What i orderd from you!!!”

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“Everything, took the money but no order confirmation, communication or reply to complaint.”

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“Lights failed to be despatched and thus were never received. In fairness, when I queried the reason as to why they had not been sent, I received an immediate refund.”

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“Firstly you lost my order,I had to ring your office and they found my order,if I had not rang I would still be waiting,I had paid extra for fast postage and was told I would get a refund that has not happened,Secondly the strip lights fit under my wall units but they do not stay up because the the glue dosent appear strong enough so at the moment I have stuck extra strong tape every 15cm over the strip lights to stop them keep falling down,I did clean the surface before I installed the lights.Regards Geoff Meadows”

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“i keep asking for a receipt and even called but you didn’t call me back. im still waiting for a receipt despite numerous times of asking. you are legally obliged to give me a receipt because you are registered for VAT. plse send a receipt.”

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“Bought 12 B22 3W Clear Golf Bulbs https://www.wholesaleledlights.co.uk/led-light-bulbs/b22-led-bulbs/b22-3w-omni-led-clear-golf-ball.html So far 3 have failed. That's terrible. WLED sent a direct replacement for the first failure but then sent 2W bulbs for the other 2 failures. Why? These look odd in the 3-bulb fittings I'm using. Now waiting for a response from WLED.”

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“Worst customer service ever.Told me call me back 3 times never did!!!”

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“Bad idea of having blue light with white light. And more bad is when you have to switch on and off twice to get white light only. And three times to get white and blue light together 🤔😒 not happy”

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“Still not yet received the items I have ordered and paid for,!,,,,,,, Ask Conrad”

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“Paid extra for 24hr delivery on Friday lights despatched Wednesday am. Refund of extra charge refused. Very poor customer service”

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“Firstly was told delivery will be Monday, products didnt come will the Thursday. They charged me for express delivery even though their website claims free delivery for orders over £45 - mine was over £450. Before i ordered their sales staff told me they would refund the del cost after i placed the order. When I spoke to the manager about why I was lied to about the delivery time he seemed to think he was doing me a favour by refunding the delivery cost!. Not a very coordinated company. Prices are all over the place, by their own admission they said they cannot know if trade will be less than retail.”

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“The actual goods are fair to good quality, the issue is the alleged 5 year warranty. For the 5 year warranty to apply (normally 2 years) you have to complete a postal registration form within 90 days of order. The website product pages just say 5 years* Nowhere does it say what the * means until you delve deep into the terms and conditions (which no-one has the time to read) does it mention the need for a separate registration process to get the full 5 years. Very shoddy practice and misleading (at least to me). Seems like a good way to avoid warranty claims but who knows what the motivation was for such a process.”

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“after 2 weeks I haven't received yet”

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“Product was ordered as 'instock'. Waited over 2 weeks for delivery. Product arrived damaged. After several calls I was told to return before a replacement could be ordered. I am still waiting!!”

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Wholesale LED Lights is rated 4.4 based on 5,144 reviews