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Wheelfreedom Reviews

4.9 Rating 2,430 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
Hired a wheelchair . Fab service on phone Arrived , nicely packed. Good wheelchair. Return was so easy, picked up as requested Email from company saying wheelchair back at company. Job done. Would definitely used this company again
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Posted 2 years ago
Great service. Lightweight transportable chair delivery and collection very easy
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Posted 2 years ago
Fantastic smooth service. A lovely staff member helped me book a wheelchair to rent for my elderly mother. Everything happened as it was planned. The delivery and return couldn’t have been easier. Very impressed with the service.
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Posted 2 years ago
Wheelfreedom is a very professional and helpful company to deal with. I went on holiday and left tne scooter keys at home. Kelly at Wheelfreedom contacted the manufacturer, identified that they had a spare key and agreed with them that they would send the key to me for next day delivery via DPD. Just had notification that it will arrive tomorrow. Thank you very much Kelly and Wheelfreedom. I so appreciate it.
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Posted 2 years ago
The service I received from everyone at Wheelfreedom was superb. My request to hire a chair was dealt with quickly and without fuss. The engineer who delivered the chair was so pleasant and professional. Every area of this whole experience was way beyond what I expected. I would not hesitate to recommend them from the first point of contact to the chair being collected. This service is special.
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Posted 2 years ago
Friendly honest advice, from the initial phone call to the home visit to going to the showroom to choose the power chair to the delivery first rate no pressure even spoke about the negative to the one I was going to get.
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Posted 2 years ago
Excellent service, easy parking, great welcome with coffees, knowledgeable and very kind staff, amazing stock and help to vehicle with products. Great customer service Paul Thank you
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Posted 2 years ago
I recently needed to hire a lightweight wheelchair. From the first phone call to the wheelchair chair delivery the service was brilliant. Good telephone call outline all costs, delivery and returns. Called on the Thursday to arrange collection, was picked up next day. Highly recommended
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Posted 2 years ago
I found the whole experience brilliant, from the first phone call to hire a fold up wheelchair to delivery which was on time, to extending the hire a couple of times to cancelling the hire and pick up. The personnel were so freindly helpful and efficient.Will definitely hire again if the need arises. Thank you so very much.
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Posted 2 years ago
Excellent service and product. No hesitation in recommending this company.
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Posted 2 years ago
Very good service
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Posted 2 years ago
One of the reasons forv5 stars, and the main one, is that there is little to tell. At every stage of the hire of the (used Pride Colt) scooter, throughout the 3 years of the contract, the staff at wheelfreedom went out of their way to ensure everything went smoothly, and it did. They were patient when I got the odd missed payment, and prompt when the only fault was a duff charger, which was replaced immediately! I would recommend them to anyone. Allan.
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Posted 2 years ago
Happy with the whole process, good communication and well organised delivery and collection of the hire wheelchair. Very helpful on the phone when I had a query
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Posted 2 years ago
Excellent customer service.
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Posted 2 years ago
Excellent, courteous, friendly, reliable, professional, are some adjectives to describe Wheel Freedom and their team. I can always depend on them for an excellent all round affordable service. Thank you Wheel Freedom
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Posted 2 years ago
Prompt delivery and very good service
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Posted 2 years ago
I have just returned my wheelchair which proved to be an excellent choice as it was lightweight and compact. I found it comfortable to use. Was very impressed with prompt and easy delivery and collection service.
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Posted 2 years ago
A really good service. So kind and easy to deal with, and a fair charging structure.
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Posted 2 years ago
Really impressed with this company, its service and the wheelchair I rented. I broke my leg and ankle and was non weight bearing for 6 weeks. Before having the wheelchair I was helpless! Prompt delivery and collection, all very straightforward.
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Posted 2 years ago
I was very impressed by all aspects of Wheelfreedom's service. Contact was easy , friendly and efficient. A new wheelchair arrived before midday the day after my order, and payment went through without a hitch. The chair was perfect for my needs. Collection was just as smooth. I can recommend their service very highly.
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Posted 2 years ago
Wheelfreedom is rated 4.9 based on 2,430 reviews