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Wheelfreedom Reviews

4.9 Rating 2,434 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
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The service was good, speedy and staff were helpful and polite. It would have been difficult to pack the wheelchair on my own, but I did not ask the staff for help, I believe they would have if I asked as their so polite and helpful
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Posted 3 years ago
Very efficient service. Wheelchairs came with boxes to return and instructions. Wheelchairs themselves were easy to use and in good condition. Would definitely be use again.
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Posted 3 years ago
I found Wheelfreedom on google and when I called to inquire about hiring a wheelchair for my 4 year old who has fractured her ankle, I was so happy with the service I was provided that I ordered it straight away. The wheelchair was delivered within a few days and was fantastic. I rang back to arrange a collection and they were very good at organising a collection date around me. I also got a call back to confirm that they had received the wheelchair back. Very happy with the service provided and will definitely recommend them to anyone looking to hire a wheelchair.
Wheelfreedom 5 star review on 20th August 2021
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Posted 3 years ago
Very good service,the wheelchair arrived on time and was collected as arranged,each time I have contacted the office I have found the staff helpful and efficient.The wheelchair itself was a little heavier than I expected but I’m not as strong as I was and struggled a bit getting it in and out of the car but once it was I found it easy to use and manoeuvre,overall I would recommend Wheelfreedom and if we needed one again I wouldn’t hesitate to use them.
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Posted 3 years ago
Very helpful information given on initial telephone enquiry, prompt delivery and pickup service of the wheelchair on its return.
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Posted 3 years ago
Very efficient service, I used Wheel Freedom for a holiday booking, the wheelchair arrived exactly on time and was collected as agreed and without fuss on the last day of the holiday. Would recommend.
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Posted 3 years ago
Excellent customer service, very helpful, professional staff.
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Posted 3 years ago
I found all staff at wheelfreedom to be very friendly. The delivery of my wheelchair was prompt and arrived when I expected. The wheelchair was clean and in excellent working order. It is so good to know I can rely on Wheelfreedom to deliver at short notice when I need further wheelchair support.
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Posted 3 years ago
Service could not be faulted. The whole process was easy and everything happened as advised. The pick up and collected were as expected. The wheelchair was light and very easy to manover. I would certainly use this company again
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Posted 3 years ago
Hiring the wheelchair was quick and easy delivered and collected immediately.
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Posted 3 years ago
The wheelchair was very good quality, it arrived within 24 hrs and when my own was delivered they collected within 24 hrs also. People at the call centre were always polite and helpful.
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Posted 3 years ago
Service was very easy to use with a minimum of fuss which was ideal for a busy carer. Delivery and collection were very prompt. I would definitely recommend Wheelfreedom.
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Posted 3 years ago
An excellent service from start to finish. Very easy to set up the wheelchair hire payments, with following day delivery and next day collection at the end. Elevated leg rest good for those with a broken leg. (We did not use it outside).
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Posted 3 years ago
Good wheelchair, easy to order, delivered and picked up when needed no hassle. Worked well for us would definitely use again.
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Posted 3 years ago
Customer service particularly friendly and helpful. Good service at a reasonable price
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Posted 3 years ago
very quick and easy to hire a wheel chair. Chair was delivered next working day and was in perfect condition. we only used once, absolutely fine and definitely recommend.
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Posted 3 years ago
Getting a wheelchair for my parents after their accident could not have been easier. The process was very straightforward and swift, and stress-free!
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Posted 3 years ago
After two visits to the showroom I was able to decide on the correct wheelchair for me.During our first visit Paul Grecian impressed us all with his knowledge and patience. We enjoyed chatting to him and I was able to try out various options. I went away to think everything over then returned to make my purchase .I did not feel hassled in any way and send a big thank you to Paul and the team for advising, I will definitely recommend you.
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Posted 3 years ago
The wheelchair was very comfortable and easy to use in the house. My husband found it easy to lift it into the car. I have just been diagnosed with MND so it was a new experience and I enjoyed being taken out. Thank you so much.
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Posted 3 years ago
Can't recommend enough. Friendly staff when I called, chair delivered as promised next day and picked up after sending a quick email. Made my mother in laws life so much easier for the time we had it, folded easily into the boot of my car and also wasnt ontrusive folded up in the entrance hall of her flat. Great service all round
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Posted 3 years ago
Wheelfreedom is rated 4.9 based on 2,434 reviews