Wheelfreedom Reviews

4.9 Rating 2,378 Reviews
100 %
of reviewers recommend Wheelfreedom
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
Wheelfreedom 5 star review on 24th October 2022
Gina Lloyd
Wheelfreedom 5 star review on 30th May 2022
Heidi Reilly
Wheelfreedom 5 star review on 18th May 2022
Barbara Stickland
14
Anonymous
Anonymous  // 01/01/2019
Efficient delivery, friendly staff to speak to on phone. Will definitely re use as and when further operations require wheelchair.
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Posted 5 years ago
Efficient service.
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Posted 5 years ago
Easy to order and easy to return.
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Posted 5 years ago
Fast, efficient service. Wheelchair came in a very hygienic way, well packed. I am a tall man so would appreciate a wheelchair with higher handlebars to push. Nevertheless, I would use this service again and would recommend it.
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Posted 5 years ago
Great quick delivery and collection service.
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Posted 5 years ago
Great service and delivery but as wheelchair was a self propelling as well as push it did not fit in the car boot very well
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Posted 6 years ago
Great service, pleasant staff who were clear speaking and process explained precisely. Collection went perfectly too
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Posted 6 years ago
Delivery to the Care Home was efficient. Communication with the firm was good. Only four stars because they need a pick-up courier system that doesn’t require someone to be in from “9:00 to 17:00”.
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Posted 6 years ago
Friendly, straightforward, human touch, ring you back when they say they will. Generally really helpful all round
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Posted 6 years ago
Satisfied rather than happy. It was useful to be able to hire a wheelchair for a short period of time.
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Posted 6 years ago
Easy service. Only disappointment is the minimum rental period. We only wanted it for four days but had to pay for a fortnight use. Other than that I can have no complaints.
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Posted 6 years ago
Good, simple service, prompt delivery, broken leg healing well!
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Posted 6 years ago
Chairs are a bit on the rundown side, but good enough
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Posted 6 years ago
The wheelchair was delivered promptly and arrived in good condition and was easy to assemble. My only criticism is that the lightweight chair is heavier than we would have liked as my husband has a double hernia and lifting it in and out of the boot was a bit too much for him.
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Posted 6 years ago
Quick service. And the best prices by far. Only one draw back, The handles on the basic wheelchair could do with being higher as the person pushing had to stoop to handle the chair and although there was a allen key to adjust various things you could not raise the handles.
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Posted 6 years ago
Great next day delivery and pick up when we had done.
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Posted 7 years ago
Great service, it might be worth looking into if large canvas carrier with zip(s) could be used instead of having to replace cardboard boxes that they are delivered and collected in.
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Posted 7 years ago
The knee trolley was much safer than crutches particularly for people over 65. It would be good to be warned that the trolley can tip over if the legs get entangled with furniture and the edges of the trolley then cause quite bad bruising as a result of falling. If the edges were more rounded that would help. I had to use a sheepskin over the foam pads as they grazed my knee. The instructions would have been improved by a diagram of assembly. The terms and conditions were not written in plain English and could do with reviewing. Not very customer friendly. Sending to me and sending back was made very easy which was a big plus. What a pity they are so expensive to buy. The NHS could do with more of these trolleys.
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Posted 7 years ago
It was easy to order and hassle free delivery, especially when needed in an emergency! Thank you
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Posted 7 years ago
Good and ptompt customer service.
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Posted 7 years ago
Wheelfreedom is rated 4.9 based on 2,378 reviews