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Wessex Internet Reviews

4.6 Rating 545 Reviews

90 %

of reviewers recommend Wessex Internet

Company Reviews

4.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a long wait for our connection, once Wessex were moving it was a very slick operation to connect us to the ststem. The guys on the ground were knowledgeable, enthusiastic and professional in what they did, made more difficult by Covid restrictions. We are delighted with our connection, having jumped from 1.8 Mbps (BT) to over 100 Mbps (WI). Thanks to you all.”

Posted 3 years ago

“It is brilliant that at long last , living in the sticks, we are able to access high speed broadband. Very neat installation with underground cables instead of overhead lines that could be affected by storms etc.”

Posted 3 years ago

“Very efficient and friendly service.”

Posted 3 years ago

“Dealing with Wessex Internet was straightforward. The instalation team were helpful and flaxible about how they approached the job. An unusually enjoyable experience compared with past dealings with larger companies.”

Posted 3 years ago

“Polite and informative while observing social distancing I am very pleased with the service overall”

Posted 3 years ago

“There were some mixed messages regarding installation - basically they turned up on the wrong day at the wrong time but since then everything seems to be going well and I have definitely noticed a difference in the speed - which is what its mainly about really!!”

Posted 3 years ago

“Great download speed and good service all round.”

Posted 3 years ago

“Installation was faultless. Great communication and a polite and friendly team. Internet is now installed and is both stable and actually faster than advertised.”

Posted 3 years ago

“Very helpful sorting out a problem with the router for me.”

Posted 3 years ago

“Excellent from everyone through planning route, to installing router. Moved out of dial up speeds to instant internet. Many thanks”

Posted 3 years ago

“Really is very good.”

Posted 3 years ago

“Good service - so far”

Posted 3 years ago

“From start to finish Wessex Internet delivered what they said they would. The staff were courteous, polite and hard working. There was a slight glitch at one point that they remedied immediately.”

Posted 3 years ago

“Does what it says on the tin,”

Posted 3 years ago

“No connection problems and speed is 20 times faster than it used to be.”

Posted 3 years ago

“Very professional from first enquiry to delivery of WiFi”

Posted 3 years ago

“Wessex Internet have been reliable at cable laying and installation phase. We were switched on with no issues and our family can now work and home school during this pandemic. Gone are the arguments over who gets to use the internet!”

Posted 3 years ago

“Friendly, helpful staff -”

Posted 3 years ago

“Excellent service from start to finish!”

Posted 3 years ago

“The lads that installed our fibre broadband had to drag the cable under miles of muddy fields, under two roads, under two rivers then through a bog in the middle of a wood to get to us. We'd been told by the others (the big company that everybody knows) that it couldn't be done and that we were lucky to get the 0.6meg that we had. Thanks to Wessex Internet we now have 100 plus meg and could have 300meg if we wanted. Everybody involved was friendly, positive and professional. Happy with Wessex Internet? You bet!”

Posted 3 years ago

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Wessex Internet is rated 4.6 based on 545 reviews