Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.57

4.6 Rating 545 Reviews

90 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from install to live. MASSIVE difference in this house.”

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Posted 2 years ago

“THE 3 STAGE INSTALLATION WENT SMOOTHLY AND WE WERE CONNECTED BY THE DUE DATE SET BY THER GOVERNMENT. STAFFWERE VERY POLITE AND EFFICIENT”

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Posted 2 years ago

“Great customer service team who kept me informed all through our connection process. Great reliable connection with exceptional download speed. Many thanks Neil Fripp”

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Posted 2 years ago

“350 Download.We had 15 at best before- shame on you BT. Cannot thank Wessex enough for this enterprising initative.”

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Posted 2 years ago

“Communication was dreadful from day one. Installation a masterclass in rush and lack of information. Was sent a box to connect my ‘phone with all the wrong information including a link to a web page that didn’t exist. Billing information inconsistent and confusing. Connection currently stable and much better than BT. Don’t quote that last line out of context.”

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Posted 2 years ago

Hi Ben, we're really sorry to hear about the issues you have experienced. A member of our customer services team will be in touch with you shortly and hopefully we'll be able to get this all resolved for you soon. Kind regards, The Wessex Internet Team

Posted 2 years ago

“Friendly, local, fast response not to mention an incredible speed and reliability.”

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Posted 2 years ago

“Always working and ready for us to use.”

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Posted 2 years ago

“From the moment I first spoke to Sakes until the FTTP was installed, everyone at Wessex has been knowledgable, pleasant and helpful… and.. they got things done..! Such a refreshing change from BT..!”

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Posted 2 years ago

“All very good.”

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Posted 2 years ago

“Top notch!”

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Posted 2 years ago

“Service excellent, workmen that carried out the work were very pleasant while being totally professional.”

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Posted 2 years ago

“I have been on Wessex Internet only a short time but I am already finding the service much better than before.”

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Posted 2 years ago

“Excellent caring service”

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Posted 2 years ago

“Amazed how quickly, they manages to get fibre into my rural cottage. Up and running in a couple of weeks from moving in. All involved were both professional and friendly, and I'm loving the 100mbps download speed. So far all good. I would highly recommend Wessex Internet.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“I’ve been impressed by Wessex Internet’s approach throughout the process to connection. Communication has been good and staff have been patient and polite in explaining the whole thing. Good job. Thank you.”

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Posted 2 years ago

“A brilliant service i have got now so fast compared to the snail pace i had before Thank you”

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Posted 2 years ago

“Good service, on time and overall a quality product. Fast download speeds at a reasonable price.”

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Posted 2 years ago

“I would like to thank Wessex internet for getting us connected after few problems with rock.especially will who managed to get us rerouted over a neighbours land,in Shepton Montague.thanks to you all brilliant team regards Steve Claridge.”

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Posted 2 years ago

“Quick and efficient”

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Posted 3 years ago

Wessex Internet is rated 4.6 based on 545 reviews