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Wessex Internet Reviews

4.6 Rating 540 Reviews

91 %

of reviewers recommend Wessex Internet

Company Reviews

4.6

Based on 540 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Wessex Internet 5 star review on 21st September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were some mixed messages regarding installation - basically they turned up on the wrong day at the wrong time but since then everything seems to be going well and I have definitely noticed a difference in the speed - which is what its mainly about really!!”

Posted 3 years ago

“Great download speed and good service all round.”

Posted 3 years ago

“Excellent from everyone through planning route, to installing router. Moved out of dial up speeds to instant internet. Many thanks”

Posted 3 years ago

“Good service - so far”

Posted 3 years ago

“Does what it says on the tin,”

Posted 3 years ago

“Good service. Works much better.”

Posted 3 years ago

“The Internet connection is a distinct improvement on our previous provider, measured by independent websites for upload and download speed and in practice probably saving up to a minute on large downloads for my work. The connection so far has proved more reliable: it used to drop fairly often and annoyingly in online meetings; this has not happened - so far. On the downside, Wessex were very vague about installation timetables and generally communicating and we are still waiting for them to repair something they broke during the installation.”

Posted 3 years ago

Good morning, we're pleased that you are enjoying your new connection, but sorry to hear you're still waiting for something to be repaired. Our customer support team are looking in to this and will give you a call today. Kind regards, The WI Team

Posted 3 years ago

“very helpful and good service thank you”

Posted 3 years ago

“Good service but there are times when the internet is not avaliable for some reason”

Posted 3 years ago

“Efficient and responsive support.”

Posted 3 years ago

“Excellent customer service and clear, regular billing information supplied. Good signal coverage in Iwerne Minster.”

Posted 4 years ago

“Fast internet but loose connection from time to time.”

Posted 4 years ago

“superfast a bit disappointing. Worked superfast at first, but seems to have slowed down again.”

Posted 4 years ago

“Everything seems to be ok. Sometimes it seems a bit slow but I don't know if that is my MacBook or the internet.”

Posted 4 years ago

“An extremely good service from first contact through to installation, quick and efficient. The speeds are so much quicker than the old broadband, programmes are ready to watch before I’ve sat down again and when doing boring things like VAT returns, it doesn’t keep cutting out and I have to reconnect. My only gripe is that it doesn’t reach all round the house but I can live with that.”

Posted 4 years ago

“Great customer service, quick install. Connection speed is impressive however connection does drop out a few times a day for 30 seconds at a time. Overall very happy.”

Posted 4 years ago

“Would recommend good service, always happy to help and assist if an issue should arise.”

Posted 5 years ago

“internet not as fast as i expected”

Posted 5 years ago

“Only short coming was the difficulty in getting answers to questions from sales. One question I had I got three different answers. Overall though good responsive action leading up to installation. Engineer who carried out installation very good and helpful.”

Posted 5 years ago

“Very happy with broadband”

Posted 5 years ago

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Wessex Internet is rated 4.6 based on 540 reviews