Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.58

4.6 Rating 543 Reviews

91 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.6

Based on 543 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with broadband”

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Posted 5 years ago

“Pretty reliable, would be even better if the speed could be improved”

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Posted 5 years ago

“Very good overall and good follow up service. Speed occasionally slow.”

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Posted 5 years ago

“Breakdowns are rectified quickly”

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Posted 5 years ago

“Nice people, knowledgeable staff on customer service (quick answering of phones and whoever answers knows how to solve things). Only down-side is that we lose service about once per month long enough to interrupt work annoyingly. Not disastrous and I wouldn't go back to a landline supplier but it's why they get 4 instead of 5 stars.”

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Posted 5 years ago

“Reasonable speeds. Awaiting the day when usage becomes unlimited for a reasonable sum.”

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Posted 5 years ago

“Fine”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“A significant improvement on BT with speeds that allow streaming in the boondocks.”

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Posted 5 years ago

“Always have good response to any of our queries or questions to Wessex.”

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Posted 5 years ago

“Most,y good. My only concern is lack of support at weekends.”

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Posted 5 years ago

“Very pleased with the service”

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Posted 5 years ago

“45 Mbps/%.5 Mbps OK”

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Posted 5 years ago

“For the most part this is great. However, we have had our service drop out from time to time and at least twice for a significant period of days which is not good when running a business. Their biggest issue, for us, is customer service as it was difficult to get them to accept we did have a problem each time. Finally, however, they did and its has now been resolved, we hope.”

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Posted 5 years ago

“Just wish it was slightly cheaper as when the grandchildren come to stay we have to pay more as they accede our limit.”

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Posted 5 years ago

“Generally good reception. Our problem is to do mainly with internal linkages in the house”

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Posted 5 years ago

“No problems with Wessex Internet at all. Reliable service.”

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Posted 5 years ago

“Never give more than 4 stars. I don't think Gibson Fleming rated us any higher when we supplied veterinary services to Hanford!!!”

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Posted 5 years ago

“The only reason I have not given a 5* very good rating is that we get, quite frequent, short link dropouts. Usually for just a few minutes but, obviously, just when one wishes to use the internet.”

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Posted 5 years ago

“Such a pleasing contrast to BT...you can actually speak to those who get things done and when dates need to change, a call from Wessex to explain matters and a visit from an engineer was impressive. Impressed so far.”

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Posted 5 years ago

Wessex Internet is rated 4.6 based on 543 reviews