Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,990 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good, prompt service. It would be great to find a way to canvas books with you that do not have ISBN numbers - older books or those that decided against it. Could it be done. thanks”

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Posted 5 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very efficient and so easy to use. Great way for bookworms Tibetan some cash and also environmentally sound way of recycling books.”

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Posted 5 years ago

Hi Sarah, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy quick and efficient service”

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Posted 5 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Effortless process. We were able to sell 3 boxes worth of books/dvds/cds that were otherwise sat in storage in the house. It was so easy, money transferred to us quickly.”

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Posted 5 years ago

Hi, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“So easy to use the app once you get the hang of it and the pick up from home was brilliant. Cheque received as stated. Thank you”

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Posted 5 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“I did not have 15% extra payment as stated.”

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Posted 5 years ago

“It was quick and efficient, easy to get rid of the unwanted books/games/films.”

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Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Really easy to use and will also pickup from your home which is great. Quick easy payment”

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Posted 5 years ago

Hi Samantha, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Excellent service Am totally please and glad I found them. Helpful people. Fully recommend using them.”

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Posted 5 years ago

Hi Mike, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“I used this app twice recently, and found it very easy to use, they sent timely email updates, and paid into the account promptly. Very good service.”

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Posted 5 years ago

Hi, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“First time using this company to sell my books. I must say it was very easy, uplifting of books was super quick and payment made to me within days. Would recommend.”

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Posted 5 years ago

Hi Susan, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“I have been totally impressed with the service and convenience of having the books collected.”

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Posted 5 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Great company to sell books, cds and dvds to. Very easy website to use and a very quick and efficient service all the way through the service”

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Posted 5 years ago

Hi Stephen, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to use. Prompt payment.”

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Posted 5 years ago

Hi, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“Used for the first time very pleased with transaction a great way to dispose of our surplus books and get some money towards the next purchases”

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Posted 5 years ago

Hi Martyn, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“All excellent service - thank you.”

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Posted 5 years ago

Hi Joanne, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“I've become a big fan of this company, having now traded books to a value of over £250 with them. They might not always offer top dollar for a particular book and it can be frustrating when you've input the ISBN number only to get "not taking this book at the moment" but there are no up front charges, or percentage fees and they offer free pick of parcels with free shipping! In my experience getting the cash cleared to your bank account takes just 4 to 7 working days from the day the package is collected. Try them - you'll be impressed- and also watch out for frequent promotions which can add significantly to the value of the trade.”

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Posted 5 years ago

Hi Robert, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“Took a long time to process and no communication”

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Posted 5 years ago

Hello, Thank you for leaving a review. We are sorry to hear the process took longer than usual, packages usually arrive to us within 5 working days but sometimes it can be a little longer. It is not often there are delays, we hope to carry on trading with you in the future and this issue should not arise again. Thanks again for your feedback. Kindest Regards WeBuyBooks

Posted 5 years ago

“Only given 3 stars as booked courier to collect and they didn’t. I tried to find out why and got no response from courier company and Webuybooks said they would investigate and get back to me and no-one did. I ended up taking to my local drop off point, not easy as box quite heavy; hence reason for requesting courier collection. This is the second time this has happened to me. Suggest changing courier company as rest of service great and very timely.”

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Posted 5 years ago

Hello, Thank you for leaving a review. We are very sorry to hear of your recent experience with WeBuyBooks. We take matters like this very seriously as we want our customers to have a quick and easy sale with us. I can see our customer services team escalated this with Hermes to try and get the issue resolved for you, we are always looking to improve our service and take all comments onboard. Thanks again for your feedback. Kind Regards WeBuyBooks

Posted 5 years ago

“The whole transaction went very smoothly from getting the label to the collection. The money was transferred to my account without any problems. Thankyou”

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Posted 5 years ago

Hi Sylvia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

Webuybooks is rated 4.7 based on 9,990 reviews