Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,932 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Great service. Good prices given. Easy to deal with. Fast payment received. Highly recommended 😊”

Helpful Report

Posted 9 months ago

“I sent in two boxes of books. In the first I sent in some new unread books. They said there was damage but also wouldn't prove it. It wasn't the end of the world but when they do this I would rather just give my books to the charity shop in the future. Just feels very dishonest”

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Posted 9 months ago

“This app is incredibly easy to use and I’ve found the staff super helpful when I needed to speak to them.”

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Posted 9 months ago

“A convenient way of clearing unwanted books. Values aresadly so small in many cases but at lest it is something. However one does need patience especially when one gets a run of " We are not accepting that book at the moment"”

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Posted 9 months ago

“Such an easy and efficient service. Thanks very much 'webuybooks'.”

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Posted 9 months ago

“The delivery app showed my box of books has arrived many days ago whilst WeBuyBooks app showed my box is en route.”

Helpful Report

Posted 9 months ago

“A very straightforward process using the Webuybooks app. Label supplied and acknowledgement email once received by Webuybooks. Opted for payment by cheque which was received only a few days later. Based upon my first experience of Webuybooks I would highly recommend.”

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Posted 9 months ago

“Convenient way of passing on unwanted books. Money soon adds up.”

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Posted 9 months ago

“An efficient and professional service. Collection of my old book was included in the price offered. Highly recommended.”

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Posted 9 months ago

“I have lots of books and after I have read them they are in pristine condition. In the past I have taken them to charity shops but then I discovered We Buy Books. As a result I gathered together several and sent them and the service was very efficient and easy. I shall now look for more to sell.”

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Posted 9 months ago

“Good prices offered. Smple service. No issues. Money paid promptly.”

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Posted 9 months ago

“So quick so easy and you saved books going in the bin and I made money what else can I say but amazing”

Helpful Report

Posted 10 months ago

“Very easy website to use. My only concern is there are so many books and cds I’ve tried to sell on there but they are now buying them 😞”

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Posted 10 months ago

“Excellent service, customer help was great for answering questions and payment was very prompt”

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Posted 10 months ago

“A bit disappointing. Most of the books that I scanned were rejected. Out of the £26 odd worth of books that were accepted and sent £15 plus were rejected on arrival. Funnily enough it was the ones that were worth more than 50p. I'd have rather kept them if I'd known. Also took quite a long time to process and be paid.”

Helpful Report

Posted 10 months ago

“Easy to use website, kept informed of pick up time , and when we buy books got my books.”

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Posted 10 months ago

“Very user friendly process. Prompt collection of items sold and prompt payment. Would recommend.”

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Posted 10 months ago

“Great smooth transaction . Easy pick up by royal mail . Great idea rather than just throwing books out .”

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Posted 10 months ago

“The Company did not pay much for my items. However, they play a valuable role in selling them on etc. For those without access to a car and/or Post Office, their free collection service is helpful and convenient. I did experience problems with their App, but I expect this was to do with my age as these software programmes are written for (and targeted to) the younger generation. Overall I would recommend as a handy way to de clutter and save on Landfill”

Helpful Report

Posted 10 months ago

“Service is quick and easy, especially using the app. Price paid, well in most cases its barely worth the effort to pack and send them. I do get it, they're a business, they need to sell at a profit, and their sell prices are quite reasonable. Its only the thought that alot if stuff would go to landfill that makes me use them, so a few pence per item, or bin it?”

Helpful Report

Posted 10 months ago

Webuybooks is rated 4.7 based on 9,932 reviews