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Webuybooks Reviews

4.7 Rating 8,588 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

4.7

Based on 8,588 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like a tick box when selling to say if the item is new or used as iv sold item still sealed and its not worth any more as I as the seller can't indicate its new. If iv sent an item and webuybooks feel its not worth what they have quoted you they just don't give you anything and if you want it back you have to pay. I feel abit more thinking could go into this as iv sent items before I felt they were OK but had the money amount taken off I don't feel it should be like this the system”

Posted 7 months ago

“Nice an easy process, but low price for expensive, good quality books :(”

Posted 7 months ago

“The app is fine, barcode scanner is a nice feature. Sending the books is a pain though, and orders can't be changed. Overall ok-ish, not great”

Posted 7 months ago

“I haven't been paid!”

Posted 8 months ago

“good at sorting the books out, leave you to send ithem and slow to pay out .”

Posted 8 months ago

“An easy way to sell unwanted books. Prompt payment. Quite a few books are not accepted. Offers are a bit on the low side. Most of my books, mostly non-fiction are in mint condition and it's often disappointing to be paid sometimes a few pennies for them. Of course, I don't have to sell them but I sometimes have to create more space for books (I am a bibliophile). It's either that or give them away to charity (I took some books today to my local charity shop for those rejected by Webuybooks). Perhaps WBB could take into account condition?”

Posted 9 months ago

“Good way to get a bit back for surplus books even those some books if accepted are only 10p Processed and paid quickly Previous consignment was paid in full next day when I queried delay in delivery by courier firm.”

Posted 10 months ago

“I successfully completed a trade to sell books on Webuybooks and received payment quickly . Everything worked well . However it took quite a bit of time to go through the books I had to find ones that were accepted and to get up to the minimum value required .”

Posted 10 months ago

“All ok and straight forward except collection Evri have let you down badly each time and that is why I probably will not use you again. I am old and need a collection Meg B”

Posted 10 months ago

“Only fault I have it takes longer for me to receive the labels than being able to book for collection. Ie can only book 5 days in advance but takes 7-21 days to receive labels. I have to keep rebooking collection which gets confusing.”

Posted 11 months ago

“The whole process of sending books to you and having them checked over was very quick. However the website doesn't say how long it takes for a cheque to arrive.”

Posted 11 months ago

“We Buy Books were fine and did what they said and paid the price they quoted. The problem is they use Evri as their courier who twice lied that they had tried to collect the books and in the end didn't turn up at all! We had to take the books to a drop-off point. Change your courier!”

Posted 1 year ago

“Not impressed - got £5.50 for 24 books and then used the opposition the following week and got £5.51 for 10! Website is a nightmare to use - doesn't recognise ISBN numbers which come up on other sites and if they don't want the book you have to manually go back to the insertion section.”

Posted 1 year ago

“This is a great service to use if you want to get rid of your books and know that they will be reused. It is not good value for money as books are bought at prices as low as 15p and then resold for many times that value on Amazon etc but it is very convenient if you can get together enough books to qualify for a courier pick up. So, if you need to get rid of some books conveniently and don’t mind getting lots of cash in return it’s a fair deal.”

Posted 1 year ago

“Very good and smooth service. Was dissapointed with the very low value given to some items and a lot of ones currently not wanted.”

Posted 1 year ago

“You off for a very low amount for books and then the delivery takes a long time for you to get your money had one delivery go missing and I’ve had to chase it all in all it takes about two weeks. I think I’ll use all the platforms to sell”

Posted 1 year ago

“Very fast service. It could have been better if the prices were higher to get more from our books. I have scheduled for pick up but nobody came to pick it up instead I need to deliver to Envri location point. Not very nice.”

Posted 1 year ago

“The scanning was very easy, thought the communication when the books arrived with yourselves could have been a little clearer ie said received but my thought was ‘and now what’ - did then get another email to say payment processed. Very straightforward. I don’t think the price paid for the books was fair (17p for hardbacks - hence 3 stars) but prevented them from going to landfill.”

Posted 1 year ago

“Great service however the app has many bugs where you can't fully see text on the screen, which makes it difficult to use.”

Posted 1 year ago

“Very easy to use and upload books on the website although I was disappointed that so many good books were rejected and also rather disappointed at the low price offered for those accepted. However it was easy to send from my local pick up point and I was very pleased how quickly the money appeared in my account.”

Posted 1 year ago

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Webuybooks is rated 4.7 based on 8,588 reviews