webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,965 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,965 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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“David at the Croxley, Herts branch was brilliant. Professional, friendly and it was a great experience”

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“Excellent service prompt payout Great staff”

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“Had a great experience at the caerphilly branch hassle free the whole procedure took less than 20 minutes well done webuyanycar”

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“Quick and easy but most importantly the employee who dealt with us was brilliant. Polite, efficient and informative.”

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“Fast, effective, trouble free service”

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“Nice quick pleasant experience with no hassle thanks.”

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“Very professional service, fast and friendly and no haggling with a fair price”

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“I recently sold my Mazda3 to webuyanycar. It was a really good experience. I provided initial details about my car on their website and got an initial quote which encouraged me to book an appointment for a car review in person. After booking the appointment I got a call from David, the person who was going to check my car, he briefed me about what will happen on the day and all documents to bring with me. On the day of appointment he was present before time, very friendly, and checked my car and took all the documents from me and offered me a fair price (although lower than the initial quote) considering I had my Engine Indicator Light ON. After shaking hands money were transferred instantly to my account and were credited by the time I reached home. I will certainly recommend webuyanycar if you want to sell your car.”

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“My partner works for We Buy Any Car. Don't pay their staff their bonuses correctly. Now hasn't paid him his wages this month leading to increased stress. Hasn't given him his annual leave despite it being agreed at interview. Not a company you would want to work for at all or trade with when they don't treat their staff fairly.”

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“They really do buy any car. Only slight issue is you have to pay to get your money that day”

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“Isaac at your Reading East branch was very kind and patient with us. My son was late for the appointment as was coming down from Bristol and we kept Isaac waiting, not finished til after 7pm. He was very good so thank you”

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“Cameron was excellent, really good customer service and very pleasant to deal with. My only issue was that there were too many bookings for one person to cope with so even though I’d booked an appointment I wasn’t seen until 40 mins after the appointment time. No issue with the service and Cameron did keep me informed during the delay which was reassuring.”

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“Very professional service and so easy”

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“A painless way of selling my car.”

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“Knocked down heavily. Offered just 1/3rd of the valuation. RIP off merchants.”

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“Very good service and extremely helpful would definitely recommend to friends and family”

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“The gentleman was really helpful and could do more. Was happy with the price given and agreed on all the imperfections on the car. Shame his colleagues couldn't answer the phone to support him to help the transaction be smoother”

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“Great professional friendly service. No nonsense approach.. Would definitely recommend.”

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“guaranteed price of website has droped 35%”

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webuyanycar is rated 4.4 based on 7,965 reviews