webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient. Originally had my car advertised on Autotrader but their offer exceeded all other offers received. This is the second time I have used webuyanycar and will definitely use them again.”

Helpful Report

“Ali at Houghton Regis provided an excellent service, professional & efficient, had my reservations about using We buy any car but my experience was first class, would definitely use again”

Helpful Report

“Abbey Lane Leicester waste of time tried ripping me off. Wanted my car £300 and said was gunna throw me of forecourt. Took it to we buy any car up freeman's comman Leicester and the lad there was very understanding and gave me £810. Picture is of the 2 men who needs sacking and I've reported then aswell”

Helpful Report

“Excellent friendly service. Informative staff. Very fair valuation.”

Helpful Report

“Excellent service trustworthy and a very smooth process many thanks Gordon”

Helpful Report

“Adam gave a very professional service. I would most certainly come back.”

Helpful Report

“Fantastic service”

Helpful Report

“David at the Croxley, Herts branch was brilliant. Professional, friendly and it was a great experience”

Helpful Report

“Excellent service prompt payout Great staff”

Helpful Report

“Had a great experience at the caerphilly branch hassle free the whole procedure took less than 20 minutes well done webuyanycar”

Helpful Report

“Quick and easy but most importantly the employee who dealt with us was brilliant. Polite, efficient and informative.”

Helpful Report

“Fast, effective, trouble free service”

Helpful Report

“Nice quick pleasant experience with no hassle thanks.”

Helpful Report

“Very professional service, fast and friendly and no haggling with a fair price”

Helpful Report

“I recently sold my Mazda3 to webuyanycar. It was a really good experience. I provided initial details about my car on their website and got an initial quote which encouraged me to book an appointment for a car review in person. After booking the appointment I got a call from David, the person who was going to check my car, he briefed me about what will happen on the day and all documents to bring with me. On the day of appointment he was present before time, very friendly, and checked my car and took all the documents from me and offered me a fair price (although lower than the initial quote) considering I had my Engine Indicator Light ON. After shaking hands money were transferred instantly to my account and were credited by the time I reached home. I will certainly recommend webuyanycar if you want to sell your car.”

Helpful Report

“My partner works for We Buy Any Car. Don't pay their staff their bonuses correctly. Now hasn't paid him his wages this month leading to increased stress. Hasn't given him his annual leave despite it being agreed at interview. Not a company you would want to work for at all or trade with when they don't treat their staff fairly.”

Helpful Report

“They really do buy any car. Only slight issue is you have to pay to get your money that day”

Helpful Report

“Isaac at your Reading East branch was very kind and patient with us. My son was late for the appointment as was coming down from Bristol and we kept Isaac waiting, not finished til after 7pm. He was very good so thank you”

Helpful Report

“Cameron was excellent, really good customer service and very pleasant to deal with. My only issue was that there were too many bookings for one person to cope with so even though I’d booked an appointment I wasn’t seen until 40 mins after the appointment time. No issue with the service and Cameron did keep me informed during the delay which was reassuring.”

Helpful Report

“Very professional service and so easy”

Helpful Report

webuyanycar is rated 4.4 based on 7,951 reviews