webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and accurate pricing”

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“Great customer service, seemless experience. Fair appraisal of car and quick payment.”

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“The reason for the bad review is because I was told on Friday I’d get £36,000 then it went down by £700 in two days I couldn’t sell on the day I went and was told to come back very very disappointed that when I did go back in went down by so much.”

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“Very easy process . Kieran the local representative was very polite and helpful and explained everything.”

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“Very good service. Competent and pleasant agents. Simple to use.”

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“Had a great experience at westbromwich from AKEEM made the process very simple for me 5 *****”

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“Disappointed with criteria for price reduction. The car was in excellent condition with full documentation that was requested.”

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“The customer service officer was very pleasant and helpful. Customer oriented. Excellent service.”

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“Tim was extremely helpful and couldn’t do enough for us.”

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“Prompt, courteous service by Leroy. Price offered was good”

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“Was quoted a lower price than I wanted but went anyway On assessing the car I was told it’s in good condition with a few minor scratches On receiving the final figure which was almost well below the “quote” he explained that the scratches and marks on the alloys were a major contribution to the down turn in price He explained that they’d been there 15 years helping the people who need help I explained to him I believe you’re helping the needy by feeding their need Never even checked under the bonnet which I found baffling I am not in the needy category”

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“Amazing efficient and paid on time too!!”

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“Good stuff”

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“Information from supplying reg no was totally wrong, your problem, when applying Information on screen was correct, checked, I would not have wasted a complete day to be told I didn't check details, which I did. Hope Philip Scofield, the totally incompetent, enjoys my money, totally unhappy with your service.”

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“We sold our car today in Dunmurray. Jamie was helpful, kind and supportive and we had not received that kind of service in other establishments. The transaction was quick, easy and efficient. Jamie was a true gentleman”

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“Fast, efficient and fair. Speedy process, pretty easy transaction.”

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“Andy was really professional with attitude and knowledge Total faith in his ability I will definitely be back when I need to sale a car. Thanks very very much I now have the funds to buy my new house”

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“Was very happy with the service & the price I received for my van, quick & easy way of selling vans would definitely recommend webuyanyvan👍😊”

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“Handy location. Clear process as to what was required. Helpful salesman. Price received on the website was honoured. All in all a positive experience.”

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“Very quick, helpful and polite when selling car! Made everything clear and underhand able in the process. 10/10”

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webuyanycar is rated 4.4 based on 7,951 reviews