webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,949 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,949 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not as much money as I would have expected .. but friendly quick and efficient service”

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“Salesman was very helpful and friendly. The whole process was quick and easy. Very happy with the service.”

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“Very good and quick”

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“I got more for the car than I was hoping for and the person who dealt with me was very friendly and professional.”

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“Excellent service! Whole process was really easy and quick”

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“not worth going to them, you are better off selling to a private buyer a car worth £2400 was bought by them for £500 hubby signed form before i told him not to, the staff member was rude and didnt even check half the things he was meant to. very disappointed by the service”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Lady was very over run with lots of people wanting to be seen I had appointment and a figure made that wasn’t kept to and value of the car decreased by almost 200 pound with in day So Unfair When told as long as fall service history provided I would recicve the amount arrange the day before The lady was very good at her job And did get and resolve everything with not all the right documents So she persevered in getting the correct information”

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“Excellent service. Was very surprised at the professionalism.”

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“Matthew burley was brilliant, excellent customer service very helpful explained everything in Great detail and was very patient with me and my paperwork !! Thanks Matthew you made it all very easy”

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“Good service”

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“Super professional and solved my problem.”

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“I liked the man I delt with. He was very helpful and professional”

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“Went to rawtenstall branch to sell my van Rachel Taj was my agent. Iam very cynical about car sales types so I was delighted with Rachel's professional and friendly approach. What I thought would be uncomfortable turned out to be a complete breeze. Would recommend Rachel at rawtenstall to anyone wanting a quick easy and honest transaction. Daren-rossendale.”

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“Didn't get off to a good start, as long delay. Low price offered which we declined but went back the next day and haggled a little. New offer was acceptable and the deal was done. Friendly chap running the show at Chelmer Village.”

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“No hassle sale .”

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“Nabeela is always a pleasure to deal with. Always positive and professional. A great asset to we buy any car”

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“Friendly honest staff. 👍🏼”

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“Brilliant reception by the man that attended to me. Clear communication about the process about the final valuation”

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“Efficient. Fast. Friendly. Fair offer. All sorted and car sold within an hour.”

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“Dan was incredible So friendly and we had a really good chat Great service and will use again”

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webuyanycar is rated 4.4 based on 7,949 reviews