webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process quick and easy, would highly recommend we buy any car! Great customer service skills with Paul in cookstown.”

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“Quick and easy”

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“So easy! We knew the original price would come down (it was a nine year old car and was definitely not in mint condition) but the rep was great and he found a price we could settle on. Half an hour later and it was all done. Brilliant.”

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“Excellent service very quick and brilliant customer service”

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“Great service - fast evaluation and friendly, helpful staff. Good communication by email and text following the sale process through. Very pleased with how easy it was to sell my car.”

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“Good clear presentshon”

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“Quick and easy great service”

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“Ella was very good, friendly, asking questions about my day! Did her job well and I was happy!”

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“Polite, friendly service. Easy and convenient to do a quick sale instead of using other traditional methods waiting for people to come to your property to look and decide.”

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“So easy….would recommend”

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“This was a joke why offer twice as much online as you offer on arrival”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“The assistant at we buy any car was very helpful & went above & beyond to help me”

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“Very quick process and actually ended up being paid more than the original online quote. Would definitely recommend and would use again”

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“A straight forward process from start to finish. Friendly sales person. Explained procedure and transactions.”

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“first class service”

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“Easy to sell no pressure great price”

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“Excellent customer service and very easy selling procedure.”

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“A great efficient service from the colleague that completed our sale…all completed in no more than 30 minutes…highly recommended”