webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,958 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definately recommend webuyanycar. The online quote service was easy yo use and gave a realistic quote for the condition of the car. The meeting at the local branch was also easy to organise, and on the day of the meeting the service we received was professional, friendly and so helpful. Thank you.”

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“Excellent service, Sean couldn’t have been more helpful and courteous.”

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“A very easy and honest transaction”

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“The man i spoke to was very nice, helped me out with every question i asked and helped me with pricing he was a very caring person and looked after me.”

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“The guy was very nice”

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“So quick any easy very pleased and would recommend”

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“Fast and honest analysis on car. Good price. Friendly staff.”

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“Kenny was excellent. My mother was selling my late father's car. Kenny was professional, sympathetic of the situation, friendly and very easy to deal with. A courtesy call before the appointment from him clearly explaining all the documentation required and why it was needed and an overview of what to expect during the appointment. No waiting at the appointment time and as I had given a fairly comprehensive description of the car and the 2 or 3 minor cosmetic imperfections there was no argument at all over the price offered, in fact he did agree that the valuation system had been a little harsh for the condition and agreed to up the price by a small amount to round the numbers up. We left very satisfied and happy.”

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“Excellent service From start to finish was treated with a very professional manner and a very speedy process and a very good price given”

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“Went down to the Horsham branch to find two very helpful young lads called Mitul and Kyron. Was a very stress free and easy process, would highly recommend.”

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“Simple efficient process”

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“Our second time using them. Very quick and easy process. Definitely would recommend”

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“Anna was grape, she explained everything and made it so easy!”

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“Very fair price offered. polite young man that I dealt with. Payment was transfered quickly would use again”

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“Atrocious customer service with Simon at Monks Cross York today. Had been told to avoid this company for a valuation so got another 4 and was passing these so called in. £2000 less than highest other offer and £1700 less than lowest other offer. Simon was not only arrogant but also rude and when he was given proof of other offers just told us to go there then and walked off! Never ever use this company, total rip off merchants and as others have stated probably full of fake reviews. Best advice is STAY WELL CLEAR!!!”

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Thank you for taking the time to leave us your feedback, we really appreciate it. Our online valuations are calculated using only the information that our customers provide, therefore if no scuffs, chips, scratches or dents are declared at this point, the valuation provided will be reflective of this. Whilst we accept that the majority of used cars will have experienced a certain amount of wear and tear, we make no assumptions about the extent of this as it can vary greatly from vehicle to vehicle and we instead rely on our customers to describe the vehicles they have in their possession. We’re sorry that on this occasion the final price offered failed to meet your expectations. This said; we offer a no-obligation service which means if the price we offer isn’t acceptable, you are never under any obligation to sell to us. Thanks, The WBAC Team

“Process very quick and easy, steps explained well at appointment, leaving no questions”

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“Quick efficient and easy. Must be ready to be offered less than original quote due to defects of car.”

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“Excellent quick service and fast payment.”

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“Excellent service. Twice used now and simple, easy to use and clear. Expectations fully managed”

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“The whole process was very professional. I would definitely use them again.”

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webuyanycar is rated 4.4 based on 7,958 reviews