webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,959 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“POD was very busy but rep was very polite and dealt with my matter efficiently. M oney arrived safely today ed d q”

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“Easy, simple, straight forward”

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“The assistant was excellent”

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“Good,easy,all correct.”

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“Process was much easier than I thought it would be, and the Company Representative was excellent at explaining the procedure and purchase of my vehicle. Also pleased with the offer made to me and it removed the hassle of a private sale with all the problems that could bring. Would use this selling option again.”

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“Very quick service from a pleasant representative. All in all top marks for civility and service.”

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“The man was very fair and explained everything”

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“Sold car today.Sorted by young man who's a credit to the firm.Exsplained every thing to me.So far so good.”

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“Very straightforward”

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“Quick efficient service”

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“Pretty straight forward. Take your docs, sell your car. Jeavan from the Croydon branch was very polite, efficient and proactive.”

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“Quick and simple. Best kind of service in my opinion!”

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“Very efficient organisation. Everything was well explained and the process ran very smoothly.”

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“Quick and easy”

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“Yes we sold the car and we buy any bought it. The valuations kept going up when I didn't book a slot then we booked against a valuation that for a normal finish on a second hand car was slashed by 40 percent so manage your expectations people but thank you anycar webuy for concluding the sale my partner was uncomfortable with the place. Would we do it again maybe try something else next time.”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“The lad who worked for webuyanycar was great!”

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“After receiving a competitive valuation online, I went to Charlton webuyanycar to sell car. The representative Abdi was very pleasant, helpful, professional, and efficient. Abdi ensured that I was comfortable (offered me water and a seat). He talked me through the sale process, answered my questions and completed the sale with me within 1 hour. I was very impressed with this young man's excellent product knowledge and customer service. It was a pleasure doing business with your representative Abdi at Charlton webuyanycar. The final car valuation following the inspection and verification process was a little less than I had anticipated. However I was offered an acceptable proce considering the seamless, hassle-free and pleasant experience...and the speedy sale! Thank you Very satisfied customer”

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“Really appreciate Reece who helped sell my car. He’s a asset to your team, friendly & welcoming.”

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“Friendly sales person gave no “BS” walked through the process. Easy as one , two, three”

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“The service was very straightforward simple to use and quick. Nathan was really nice and helpful. He explained everything to me and has good people skills. I was quite disappointed with the price offered for the car.”

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webuyanycar is rated 4.4 based on 7,959 reviews