webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the quick easy process of webuyanycar The rep was very polite and made me feel at ease perfect customer service”

Helpful Report

“Upon arrival I was met by a courteous agent, who checked the details of the vehicle, reduced the value of the price I had been offered, I had been told to expect this by other clients, so no surprise. Everything was done electronically and all completed within 15 minutes.”

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“Good communication, minimum fuss and very acceptable price.”

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“The customer service representatives were amazing. Best service ever had in years :-)”

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“Excellent and fast service. Everything was explained clearly”

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“POD was very busy but rep was very polite and dealt with my matter efficiently. M oney arrived safely today ed d q”

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“Easy, simple, straight forward”

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“The assistant was excellent”

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“Good,easy,all correct.”

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“Process was much easier than I thought it would be, and the Company Representative was excellent at explaining the procedure and purchase of my vehicle. Also pleased with the offer made to me and it removed the hassle of a private sale with all the problems that could bring. Would use this selling option again.”

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“Very quick service from a pleasant representative. All in all top marks for civility and service.”

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“The man was very fair and explained everything”

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“Sold car today.Sorted by young man who's a credit to the firm.Exsplained every thing to me.So far so good.”

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“Very straightforward”

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“Quick efficient service”

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“Pretty straight forward. Take your docs, sell your car. Jeavan from the Croydon branch was very polite, efficient and proactive.”

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“Quick and simple. Best kind of service in my opinion!”

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“Very efficient organisation. Everything was well explained and the process ran very smoothly.”

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“Quick and easy”

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“Yes we sold the car and we buy any bought it. The valuations kept going up when I didn't book a slot then we booked against a valuation that for a normal finish on a second hand car was slashed by 40 percent so manage your expectations people but thank you anycar webuy for concluding the sale my partner was uncomfortable with the place. Would we do it again maybe try something else next time.”

Helpful Report

Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

webuyanycar is rated 4.4 based on 7,964 reviews