webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to sell car. Lovely friendly young lady who made it all very easy to understand.”

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“They have evaluated my car for £4700 and carwow have bought it for £7000”

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“The overall offer was reduced for no valid reason, so some tactics at play here, wouldn't use them again as lost trust.”

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“Very fast way to sell cars, even if its underpriced!”

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“Was a little upset at price in end but person dealing with it was very polite and explained things that they look for.”

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“Very good service”

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“He is very helpful”

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“An absolutely terrible experience of trying to sell my Vito Van in August.It was the Ashford Kent Depot...The young in-experienced boy offered me a bad price after WBAC initial quote online.Then I asked the young inexperienced boy that he hasn't even looked at the Van or even the engine yet!!! After he walked around my Van he then even had the cheek to offer me HALF of what he offered me!Seriously!! This boy was way too inexperienced for this kind of Job!!So I drove off not in the best of Moods as you can imagine!”

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“They seem to rely on you being desperate for cash. Don't bother if you're just looking to sell your car for market value. Second time getting a quote and given a lower price for different reasons. They provide a price online and then look for reasons to lower it once you attend the appointment. Time wasters.”

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“Was not offered what was quoted. My car is pristine! £400 less for one tiny stone chip! One hour later complete waste of time!”

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“Easy and Quick. We have used this service twice and have been happy both times with efficiency and speed of the transactions compared to selling cars online or with a dealership.”

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“Quick easy and lovely staff”

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“Quick and easy. The staff was quite profesional”

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“Good customer service friendly reliable staff and prompt agreed payment”

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“Nice helpful friendly staff”

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“The service was quick and very easy. The salesman put us at ease and gave us a very good price for the car. We would use them again if we ever needed to sell a car.”

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“Olah was very nice and explained everything”

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“Such a Nice guy very helpful at merry hill branch,would recommend”

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“Fast ,good price money in my back pocket before I'd walked home (10mins)”

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“I accepted the price they offered it was agreed that I would take the car back a few days and hand my car over, the person I saw would not give me a written details of his quote, I took the car back a few days later the person that I had seen previously was not in on that day, so I saw someone else he spend about 30 mins keying and checking the cars details on his tablet, he then walked around the car and said I will have to offer you less than what your were previously quoted because I think its worth less, I said no way I was told what I would get and thats what I want, nothing has changed on the Car since the first quote, he would give me what I was quoted, I had already bought a new car and they agreed to take my car for the same price WebuyanyCar first quoted, WebuyanyCar is a complete waste of my time, it seems its all part of their buying tactics in trying to get cars for rock bottom price at the car owners expense.”

Helpful Report

webuyanycar is rated 4.4 based on 7,964 reviews