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webuyanycar Reviews

4.4 Rating 7,809 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

4.4

Based on 7,809 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

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Laurence Caruana

webuyanycar 5 star review on 5th July 2022

webuyanycar 5 star review on 30th June 2022

11

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I took my van to the appointed office the first thing they tried to do was reduced the given price by £600 for a couple of stone chips. After 4 years of use what do you expect???? I would have thought that this would have been reflected in the price I was given. In future I will use another company”

“We were very impressed with how easy it was to sell our car with you. Your colleague was friendly and helpful and quickly told us how much it was worth and the money was in our bank account before we reached home. Very impressive service and we have recommended you.”

“So used the online valuation tool and added all required information and booked an appointment. At the appointment the member of staff was very helpful and confirmed the vehicle was as good as described. However, the appointment really went downhill as they claimed they had a mismatch on the vehicle on their system and they has valued a 2 month newer same spec car. The impact of their issue was the value reduced by a huge £800 as the vehicle the original valuation was done on was 2 months newer but 100% the same. I reminded them that on the website terms and conditions they state 'any issue on valuation will be notified prior to appointment'. They admitted they were fully aware of the mismatch when the original valuation was done. No notification happened in advance of the appointment and was basically was told take £21,600 or don't. The message is beware and prepared for prices to be adjusted. Ended up selling to Motorway who were completely pain free!”

“Prompt easy polite. Pleasant well informed.”

“I got money for a car that was going to cost me a lot to repair.”

“First time user. Will be using again. If you've got a good car in good knick with everything they request you'll get a good price, which I did. Surprised with the simplicity of it all...a I consider myself to be a cynical b!#*!£”

“Second time I’ve used Webuyanycar and both times got a fair price for my vehicles. Recommend anyone who is trading in their car to come see these guy’s first before selling it to the car dealers”

“It was a quick and very easy process from start to finish. I got a reasonable price for my car and was happy. My money came into my account as discussed at the meeting, i was very impressed with my service and would definitely recommend them to my friends.”

“Very efficient service.”

“Absolutely disgusting company filled in the online form said they would give us £4000 I then told them about it not having full service history 5 former keepers and only 1 key and the price was reduced to £3685 yes that's fine so we drove for an hour to the appointment only to be given a load of old rubbish saying that the car shell was built 3 years before the manufacturers date the log book and everything is all totally correct the guy then offered us £1900 we told him he was having a laugh he then upped the offer to £2100 so nothing like the original offer whatsoever avoid at all costs”

“Deal done within half an hour. I was given a appointment time and date and the car was sold.”

“Fantastic Experiance and would highly recommend. Not just that, we brought the car home and an engine light has come up. Car Giant have mentioned they will make sure this is sorted. No arguments nothing. Completely rest assured!”

“Really couldn't fault the service. Used it with a degree of trepidation initially, which proved to be unfounded as they delivered on everything they said. First class.”

“I sold two cars within a couple of weeks, brilliant service , no bother whatsoever and was so easy .Staff we’re both really professional .”

“Very good service”

“Thank you your salesman was very nice and made everything so easy all done with in three days finance paid money in bank I would recommend you”

“Very straightforward, friendly and efficient process.”

“Very straightforward, good customer service. I would use webuyanycar again. Fair price offered.”

“staff extremely knowledgeable and helpful. hassle free experience and would, and have recommended family and friends thank you to you and your colleagues”

“Quick. Efficient very pleasant staff to deal with and helpful payment arrived within the 5 days stated they dealt with tax very simple to sell my car.”

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webuyanycar is rated 4.4 based on 7,809 reviews