Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

webuyanycar Reviews

4.4 Rating 7,814 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

4.4

Based on 7,814 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

webuyanycar 5 star review on 4th September 2022

webuyanycar 5 star review on 1st September 2022

webuyanycar 5 star review on 21st August 2022

webuyanycar 5 star review on 10th August 2022

webuyanycar 5 star review on 11th July 2022

Laurence Caruana

webuyanycar 5 star review on 5th July 2022

webuyanycar 5 star review on 30th June 2022

11

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give minus zero I would, total con, price the car on line which means nothing, took the car to local office and they used every excuse under the sun to under value by over 60% don’t touch them crooks”

“Terrible service. They offered to buy my partners car after inspecting in person then two days later reduced the offer by almost 50% and were accused of withholding information about the car which was completely untrue. It took them 5 days to deliver the car back and when they did, one of the mats, the key cover and the SD card for the SatNav was missing. The SD card alone is worth approx £60. My partner now also needs to contact the DVLA to put the V5 back in their name and re-tax the vehicle. We can't get in touch with anyone at webyanycar by phone or email to recover the missing items from the car and am completely disgusted. Overall this process has caused stress and money and the service has been appalling.”

“Excellent Service. Very fair price given.”

“Good service but price a bit low that I was expected”

“Netzer Nunes”

“good price, and good service.”

“The man who we dealt with had a very bad attitude and was not very helpful. We also asked for a copy of our invoice and never received it, and the response when we asked for it was 'if i must'.”

“Excellent customer service Very good price for my car better then anywhere else”

“Friendly and very informative. KK at Horsham was an excellent representative.”

“So easy to use, value mid-market, very professional inspection and very acceptable reduction in value offered payment as promised - overall cannot fault the service or process - it really worked for us!”

“Very helpful, fast and efficient customer service. A very easy way to sell your car.”

“very effeciant”

“Great service, best price and super speedy. No hassle and friendly”

“Great service & swift payment”

“Happy with quote, hassle free transaction would use again”

“Very efficient and prompt process. Excellent member of staff who dealt with the process. Could not have been happier with the selling process.”

“Simple selling process You do an online valuation, set an appointment go to them they check the car and documents upside down. The online valuation price is brought down by a minimum of £1000 both parties then agree on a price. You agree to sell to them. They do all the possible checks and agree on buying your car. You sign. A payment link is then sent to track the progress of the payment. Payment is not made immediately but in the next couple of days. Car is then immediately taken off ur ownership put in to trade by WBAC and your car is taken to one of BCA auction sites in the UK ( All of this is done before paying you ) Now the real drama starts. The next day or the day after you will be told they will not buy your car and to collect it from them even after doing all the checks and agreeing to buy your vehicle. Your car will then be lost in one of the auction centers in the UK, will take minimum 4-6 weeks to get your car back if you are lucky after chasing them up like mad. Once u get your car back your documents, spare key and v5 will not be with the vehicle they will be lost in one of the auction centers again which will take another couple of weeks after chasing them up to get to you if you are lucky. If you do get your v5 back then u need to apply for a new v5 to DVLA to put the car back into your ownership which takes a minimum of 4-6 weeks. Your 2 - 3 months are wasted to get your own car and documents back and you will not be compensated for that at all no one cares. Please involve the police immediately if you are In a similar situation to fast-track the process. Very simple, easy, problem-free, depression-free, and frustration-free process. Good luck”

“I was promised payment the next day .I am still waiting 5 days later .blatantly lied to.i will not leave the matter there.”

“We found this company very deceiving. On their website they ask you for your car details and give you a reasonable quote to sell but when you arrive for a final assessment they reduce the quote to half the amount, the initial quote is to encourage you to take your car.”

“Service very good friendly and helpful”

«
1
2
...
9
10
11
12
13
»

webuyanycar is rated 4.4 based on 7,814 reviews