webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,976 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“If I could leave zero stars I would! Absolute rip off merchants, preying on people who think they have no other choice and are trusting about what these charlatans tell them! I was offered £16,500 online for my vehicle but after it was checked over at the Edinburgh Fort branch by an “expert” this dropped by almost £1000! Allegedly my car had damage to the bonnet and grill due to being involved in an accident (all absolute nonsense!) and inside the grill there was black tape keeping some wiring together (also utter nonsense as the black tape turned out to be a piece of what looked like plastic from a black bag wrapped round a piece of cable! This could well have been litter but I have a sneaking suspicion this could have been planted there!). Anyway, when I refused the valuation of £15,500 the chap said he’d “see what he could do as he wants to make sure I get a good price”, he touched another button on the iPad which magically increased the valuation by £200. I quickly refused the offer and within 20 minutes from arriving we were on our way. He also made a big deal of some stone chips on the bumper (what do they expect in a 3 year old car) and a tiny mark on the drivers door which was barely visible. Also note that there would also have been admin fees and payment fees to be paid, reducing further what I’d walk away with. On the advice of a friend took the vehicle into Arnold Clark this morning, deal done, £700 higher than we buy any car and remarkably today there’s no damage to the car and it’s certainly never been in a accident!”

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“Excellent customer service, was phoned the day before to confirm booking, arrived alittle early on the day, everything was done with no problems. Was offered a very good price and the money was in my account in about 20 minutes. An excellent all round service. 10 out of 10.”

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“They are rude!!! I was talking to a guy over the phone and he hangs up the phone on my face. I just want to know the price that they can give me for my car and he ask me why a call them ? Seriously”

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“The final offer was quarter of the online offer. I saw nothing on the website to say that the online offer was going to be renegotiated.”

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“Offered £4000 below market value for my van and been harassed by this outfit constantly the past month with emails text and calls. Warning ⚠️ don’t use these cowboys. Do what I have done and report them to the police and file a harassment order”

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“This is what the company is all about, i knew a guy that did this with houses. They will give you an offer price and get you exited knowing that 90% or people are desperate and need the cash. Once you take the car in they will find all sorts of problems, this will decrease the valuation, because you have already spent the money in your mind most people will accept the devaluation. This is how they make money easy legit scam praying on the weak like most companies. I would never sell to a place like this.”

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“Don’t take your car to we buy any car.cowboys.sell to motorway. No administration fee. You have been warned”

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“Because of ULEZ my "S" type Jaguar diesel and with only a week to go on road tax and insurance I had to sell my car within a few days, otherwise pay a costly insurance and road tax. I was quoted £1500, but they said the paint on one panel had an inferior paint sprayed onto it and not obviously a Jaguar paint, although one could not tell the difference in the colour. Because of the time factor I was forced to sell this wonderful reliable car for their price of £1038. However, I have just seen it advertised on "Auto trader" in a car dealership 40 miles away for £4494. So much for "We buy any car" and this so called ULEZ pollution con trick.”

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“Agreed price £3,390. Turned up to agree deal and it turns out the vehicle was previously owned by a hire car company (they will have known this before turning up from the searches they do). Pressured my 70 year old mother into a agreeing a value of £2,400. They are scammers and this page is rife with fake reviews.”

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“Good service. Actually best SERVICE ever.”

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“Quick and easy transaction.”

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“Very efficient and friendly service. Payment was in account when we were told it would be. Very straightforward process dealt with very professionally by your operative.”

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“Online valuation £28k. After on-site videos inspection valuation reduced to £27.4K - stone chips and loss of key. Agreed valuation - signed and sold the vehicle. Two days later received phone call from WBAC - subsequent inspection found a fault with the engine (noise). Value reduced to £22.3k or have vehicle returned. Vehicle serviced by manufacturer service centre only 1000 miles previously. Car still under manufacturers warranty. No engine noise issue heard by me, during service and at WBAC inspection. WBAC cannot find the original inspection video. I was arranging for manufactures service agent to collect the vehicle from WBAC as a £5k value reduction indicates a major engine issue. Was in an email conversation with WBAC regarding this arrangement. Car unexpectedly delivered back to my home address - driver stated that the car had no engine issues. Car now booked into manufacturers service centre for diagnostic inspection. I have to reapply for the V5. Awaiting inspection and subsequent report. If fault found then will repair under warranty. If no fault found then I will ask WBAC to honour the original contract. Raised customer complaint - no response. Customer services are very difficult/impossible to contact. My aim now is to get WBAC to honour the original contract - exploring my options.”

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“We were very pleased with the offer and the transaction went through very smoothly. The salesman kept us informed all the way and was not at all pushy. Would recommend Wakefield branch.”

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“Top firm does what it says no hassle and money in bank”

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“Smooth transaction conducted considerately and helpfully. Satisfactory outcome car sold and now I have no motoring problems. A happy bunny!!!!”

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“Great customer service from start to finish the process was unbelievably easy to sell my car with a couple of paper work procedures to fill and sign and money transferred to bank within couple of working days very pleased with webuyanycar as had a great experience would highly recommended to anybody before they decide to sell their car to check out first with webuyanycar trust me u wont be disappointed was surprised how easy the process was great work and excellent customer service keep it guys at webuyanycar thank you so much”

Helpful Report

“Rip off company offer a good price initially then knock you down £1000 for a few minor stone chips on a 6 year old car £75 admin fee rip off £25 to get your funds or wait several days !!!! When we all know you can bacs in seconds !!! Definitely praying on vunrable people who are desperate for cash total cowboys do not use customer service is non insisting!!! Total rubbish experience”

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“easiest way to sell your car great service, really nice people.”

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“Prompt service and dealth with the sale very well, kept informed throughout and money paid in fairly quickly. Valuation could always be more but it's to be expected that you will never get what you paid out for it. It is quick and easy though. Exmouth branch, would recommend. Thankyou.”

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webuyanycar is rated 4.4 based on 7,976 reviews