webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy no fuss organisation to deal with. We received slightly more than expected for the car having previously advertised privately & on auction site. Shame we had to wait until next day for the payment as it was over the threshold as a prestige car but no matter the completed payment followed. I had heard of high charges & penalties, admin fees etc. but this was not the case.”

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“The whole process was simple, straightforward and quick. The staff nember at thurrock was polite and informative. Progress of receiving funds and settling the finance was clear and easy plus was kepted informed at the various stages.”

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“helpful . efficient . convenient. trusted”

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“very good help full service would use them again if need be”

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“Easy peasy process. On arrival Car was given once over, price agreed and dealt with in less than 20 minutes. Payment into bank at agreed times. DVLA refund within a week. Certainly recommend.”

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“Paid the price quoted the transaction took place very professionaly and monies paid in time.Great service and the best price of all the competitors”

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“Very good”

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“Fantastic customer service.”

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“Found the sale of our car very easy, staff were friendly and easy to deal with. Got a better price than trading the car in.”

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“Very Simple transaction”

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“Brad at burton was very fair talked me through everything”

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“Everything was dealt with quickly and efficiently. The location was very close and easy to find. I had to cancel the first appointment because I needed my mother's id but when I booked again it was quick and easy to proceed. The valuation between the two appointments hardly changed. I had been told by friends that the valuation would be much lower than the internet valuation. This was not the case. Another myth dispelled!”

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“Simple process and got far better price than offered elsewhere , no hassle and money in bank before intimated end date”

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“Exceptional service easy to do business with treated very fair ipswich.”

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“They offered me a good price for my Toyota Carolla which was confirmed after inspection. The rest of the transaction went through painlessly. This was the second time I had sold to them, and the experience is good.”

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“Very easy. Quick. No fuss”

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“We valued our car on the web site and booked an appointment to finalise the transaction initially they were very professional confirming appointment times and that we had every thing. When we arrived we were met by a representative who came and looked over the car marketing notes on a clip board as we watched we were invited Upto the office So he could enter all the in formation after a while he advised that the offer from the website would need to be adjusted by £400 due to some damage found on the car scratched wheel and two very faint scratches on the body this surprised both me and my wife as we knew no damage was on the wheels so I went back to the car and found that the damage was actually bird mess on the wheels and came off with a wipe of my finger so no damage the scratches that were there were so faint that they almost came off with me wiping them with a wet finger the advisor then came down to the car and saw that there was no damage on the wheel but proceeded to point out a little mark on the other side wheel which he hadn't seen on his extensive first review also the scratches that were on the n/s/r wing were now mistakenly mark down and it was the light stone chips that were decreasing the value. Never the less we decided not to sell to this company as we believe that the whole process is a scam and the initial value given is to draw you in put you in front of an advisor and push for the sale not very professional I will be taking this up with trading standards and the ombudsman”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Easy to deal with very pleasant staff”

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“All done very quick, Kind and helpful. Got a good price for my old car than what I would have from dealers.”

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“Quick, very simple, no stress at all. Staff were very helpful and explained everything. Money was in my bank within an hour.”

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webuyanycar is rated 4.4 based on 7,957 reviews