webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“The guy was very helpful, very thorough and we were not kept waiting, got on with it straight away. Very nice man.”

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“Very quick and painless, staff very polite and helpful and got a better price than expected”

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“Chris was great. The price you offer on the we is purely to entice people in and give them false hope. The gap between web and the actual offer is big.”

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“Quick and easy transaction.”

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“Very polite easy to chat to explained everything clearly.”

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“Easier and less hassle than selling privately got almost what I expected ok”

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“Friendly service”

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“Easy to arrange and sell”

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“Quick and efficient service followed by fast action follow up and a very polite salesperson”

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“Good customer service and helpful in selling my car. Thank - you”

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“Very straight forward”

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“Quick and simple transaction. Dropped payment by about 7% after fees and same day payout charge, no pressure to take offer, said I could think about it if I wanted to as offer lasted 4 days. Overall good.”

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“Great service and easy process to follow”

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“Excellent service. Professional, friendly, quick, easy. Highly recommend.”

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“Pros: Quick and professional. Respectful and friendly car technician. Process easy and pleasant. No stress. Mid: First value too low,2nd better and £400 lower than hoped for. Cons: £75 fee shouldn't be required. Also a wait of 4 working days for bank transfer for payment bit ridiculous, why hold on for that long (6 days in my case because of weekend). Always comes over as a bit dodgy when companies do this, although they will transfer next day if you pay them extra £30. Hence for this reason only, a 2 star reduction.”

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“The chap at the Rossendale branch was excellent, very friendly and explained the whole process clearly and made everything quick and painless. 5 star service. Great price too”

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“Fast service”

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“Great experience. Friendly professional honest service from Salvatore at the Bedford branch. I was a bit worried about selling my car as I never done it before. Very straight forward from quote to actual sell. They will complete all the paperwork for you. Highly raccomended.”

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“Excellent communication from the start. Extremely professional, approachable & knowledgeable representative, who took great care in explaining the breakdown of the valuation at point of sale.”

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“Went to We Buy Any Car after I wasn’t happy with the cash offer from the dealer I was getting my new car from. The representative who dealt with me was friendly and courteous and kept me informed of what he was doing the entire time. Some money was deducted from the initial offer for existing bodywork damage but I was very happy with what I was offered and had signed and sold the car in less than 30 minutes.”

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webuyanycar is rated 4.4 based on 7,957 reviews