webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, Ryan was a nice guy and very helpful”

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“Disappointed as the quoted price guarantee was not honoured despite no faults found.”

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“Brilliant service, I got the best price for my car, the guys talked me through everything and was really pleasant, would definitely recommend this company.”

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“Really easy, no fuss. Got quote on line, booked appointment done. Got 2k more than local dealer offered in px.”

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“Hamza was very helpful and quick. Gave pretty much offered price, job done.”

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“I just tried to sell my car in the west palm beach location 1100 Florida mango rd my sell rep was great but the higher up said my it was something not right with my car everything is legit and was reading and then he stop saying he can't by my car I think it was racist they had every excuse in the book unless they don't have the money they say they have my truck is brand new and paid for”

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“If I could give zero or minus I would, total con, pricing the car on line means nothing, took the car to local office (selly oak) 30/01/2023 and the muppet there agreed the car is mint but after speaking to another crook decided to knock the price down from £14,385 to £9250. Absolute scam of service, I’m shocked how these thieves are allowed to operate. BIGGER SCAMMERS IN THE TRADE.”

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“Agreed a price yesterday, had a email to confirm guaranteed price for 4 days and 1 day later price dropped by nearly £500 So have sold car elsewhere”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Perth WBAC. Very professional, honest and a decent price... I would definitely recommend WBAC to anyone considering selling their car..”

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“Absolute scam of service, tried to already low-ball me on my Merc, 20-25% off the market value, then try cutting off another 1200 at the viewing because my alloy had some chips. BIGGER SCAMMERS IN THE GAME.”

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“If I could give minus zero I would, total con, price the car on line which means nothing, took the car to local office and they used every excuse under the sun to under value by over 60% don’t touch them crooks”

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“Terrible service. They offered to buy my partners car after inspecting in person then two days later reduced the offer by almost 50% and were accused of withholding information about the car which was completely untrue. It took them 5 days to deliver the car back and when they did, one of the mats, the key cover and the SD card for the SatNav was missing. The SD card alone is worth approx £60. My partner now also needs to contact the DVLA to put the V5 back in their name and re-tax the vehicle. We can't get in touch with anyone at webyanycar by phone or email to recover the missing items from the car and am completely disgusted. Overall this process has caused stress and money and the service has been appalling.”

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“Excellent Service. Very fair price given.”

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“Good service but price a bit low that I was expected”

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“Netzer Nunes”

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“good price, and good service.”

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“The man who we dealt with had a very bad attitude and was not very helpful. We also asked for a copy of our invoice and never received it, and the response when we asked for it was 'if i must'.”

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“Excellent customer service Very good price for my car better then anywhere else”

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“Friendly and very informative. KK at Horsham was an excellent representative.”

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“So easy to use, value mid-market, very professional inspection and very acceptable reduction in value offered payment as promised - overall cannot fault the service or process - it really worked for us!”

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webuyanycar is rated 4.4 based on 7,964 reviews