Amir at the Coulby Newham branch fully explained the process to me openly and he was professional and efficient throughout. I was able to sit in the warmth whilst he checked my car and gathered all the information he required. I was informed of all of my options and my money was in my bank as promised 4 days later and confirmation from DVLA arrived in a timely manner. The transaction could not have been smoother and I did not feel hassled in any way. This was my second time using Webuyanycar and a greatly improved experience from 3 years ago. Thank you Amir for removing the stress!