webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be warned!!! I attended the winsford site last week and was given a valuation for my car. To be honest I wasn't too happy as the original online valuation was £600 more and I wasn't aware that I would be knocked down as I had already said it wasn't in "perfect" condition but was in a very good condition! Anyway I accepted the offer and went to look at new cars, I told Phil at the Winsford branch I would be back with my documents later that day. It turned out the new car I wanted wasn't available that day so I messaged Phil to ask if it was OK to come back the following week, he messaged back "yes no problem" at no point did he make me aware that the price may change, if he would then I would have sold the car and done without a car for a few days! Today I went to sell my car and was told it was now worth £800 less! Phil explained that the price had dropped and he just had the same with another person before me. I reminded him that he told me it was fine to come back a week later and at no point did he mention that it could change, he said no I didn't sorry but it says it online!!! Firstly why would I need to look online when I was told it was fine to come back in a week? Secondly, when I went online whilst at the depot it said manage my appointment and still gave the original valuation so why when I was at the depot was it lower? Needless to say I will be contacting the Ombudsman as hopefully I have enough evidence to take this further!”

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“So easy to do and so efficency and great service”

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“To my car to the Wigan branch. It was all so easy to do. There was no trying to haggle on the price. The staff explained everything well. The finance was settled on the day the day theatre said it would be and the rest went into my bank on the same day. Overall a very pleasant experience. Would highly recommend we buy any car. Thanks again Graham”

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“Very good service and quick time, all went super well and the gentleman was very professional 👌🏾👌🏾👌🏾definitely would recommend here to my family and friends 💯”

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“Great service and great price!”

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“Amir at the Coulby Newham branch fully explained the process to me openly and he was professional and efficient throughout. I was able to sit in the warmth whilst he checked my car and gathered all the information he required. I was informed of all of my options and my money was in my bank as promised 4 days later and confirmation from DVLA arrived in a timely manner. The transaction could not have been smoother and I did not feel hassled in any way. This was my second time using Webuyanycar and a greatly improved experience from 3 years ago. Thank you Amir for removing the stress!”

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“The process was quick and easy. The member of staff was efficient and courteous, and although the final payment didn't quite meet the quotation online, it was close and I was happy with it.”

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“Easy, quick service. Lady was approachable and dealt with us swiftly and efficiently. Such an easy process and got a better price than part exchanging - result.”

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“Very fast and friendly service would definitely use again”

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“For me Webuyanycar was a faultless experience. Every stage ran perfectly. The representative in Poole was polite and professional.”

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“A bit worried at first, offered me £1400 more than part ex offered by garage, but only reduced offer by £300 due to body work scratches. Really pleased I used we buy any car”

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“Jack was absolutely brilliant and extremely fair on price. He is very friendly and he helped us make a decision and even advised on what to look for when purchasing the best car for our budget for our daughter! Would highly recommend and would not go anywhere else to sell our car!”

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“Satisfied with service and price.”

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“Easy way to sell the car. Located only a few miles from home and the guy who valued the car was extremely friendly and chatty. Money deposited into my bank account after a couple of days. Recommended”

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“The price was better than expected ans the service fantastic. even got a lift home. Doncaster.”

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“Everything went very well. Great price for car. The guy was very professional.”

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“Easy and stress free sale and fair price paid”

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“Super quick and easy service”

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“Service excellent. Paperwork efficiently dealt with.”

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“Online quote knocked back about 5%, understandably due to chips and MOT due. Very fair price, straightforward transaction and courteous service.”

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webuyanycar is rated 4.4 based on 7,964 reviews