webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the online service to get a quote for the Citroen we were looking to sell which was quite good. Having used Webuyanycar a few years ago, I didn't bother listing the small existing damage as I knew this would be inspected and deducted accordingly. We used the unit at the Asda Aberdare, where the service was very professional, helpful and friendly. The process was relatively quick and we were happy with the price we were offered.”

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“The person that I dealt with was very friendly, informative and more to the point came across as honest.”

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“Sold my car super easy and for a good price. Great customer service.”

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“Friendly swift no messing around. Reasonable sale price offered”

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“Very efficient and effective service from Steven. Met my expectations in every way.”

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“Very simple and quick process, very polite and friendly staff”

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“Great experience”

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“Chris was very helpful, good sale would recommend others to use service”

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“Katie at skelmersdale branch really helpful would highly recommend”

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“You are given a different price for your car when you go to sell to them”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Easy to sell and good customer service”

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“Very quick, fair and friendly guy doing the valuation. Hassle free”

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“Very good service, friendly and efficient and price to match”

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“Danielle was really lovely to deal with.”

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“Very polite and professional”

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“From start to finish the process was faultless. The price oaid was what I expected and the service was great. Takes out the hassle of the middle man...”

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“Friendly but professional customer service and hassle free. Didn't feel pressured and all went smoothly.”