webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are friendly are friendly and efficient”

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“Just seemed easier than advertising and selling. Young man was pleasant as people should be. Offered me what I was expecting to get”

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“Got a good price, really easy all sorted in 15 minutes”

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“Great Experience, so easy and very honest in dealings. Could mot be simpler.”

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“I've seen the advertisements on TV and was recommended by a family to go there. I was buying a new car and wanted the money towards it. I wasn't sure if I would get close to the valuation but I did and was happy with the professionalism of your employee Shakir at the Acocks Green Morrisons location, Sat 20th Aug. What a fantastic, friendly and helpful guy. I couldn't be happier with the service. Hayley called me on a couple of occasions also, very happy with her conduct and professionalism too. Thank you WBAC.com from a happy customer.”

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“Very easy process.”

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“Amazingly easy straight forward and every step explained excellently”

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“Exorbitant deduction for the smallest paint chip on a door frame… watch out. The price you walk away with isn’t the one they promise, and unfortunately agree with all the other reviewers having now experienced it myself”

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Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Really quick straightforward process. Honest and upfront service with no hidden costs.”

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“Quick, easy and surprisingly transparent. The final price was close to the estimate on the website. The attendant was polite, efficient and informative. The overall experience was a lot more positive that I expected based on other automotive transaction experiences! I would use the service again.”

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“Very happy the lad was super helpful and pleasant and they always give you a great price. Very happy with the service”

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“Service was perfect”

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“Contacted before appointment by phone and text to remind documents needed. Also David at Metrocentre branch clearly explained process before looking at my car and after explained reasons for the deductions . Very happy with transaction”

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“Didn't realise it was 4 days waiting”

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“Was offered the best service ever at Harlow rugby club. The chap did everything he could to offer me the fairest price and we walked away extremely pleased”

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“Lovely staff but the pricr always drops dramatically from quote, bit of a scam really”

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“Great service. Highly recommend. It probably took 10 mins and very happy with the amount I received. Thanks!”

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“Easy process- agent was very friendly”

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“Total 100% Satisfaction I give you 10 out of 10 and you get 5 stars from me”

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“Service was quick and smooth all the way through”

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webuyanycar is rated 4.4 based on 7,954 reviews