webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,948 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional good communication Very satisfied”

Helpful Report

“The guy didn’t smile once and was very unwelcoming. Changed the price dramatically once we arrived”

Helpful Report

Hi, thank you for taking the time to leave us your feedback. We're really disappointed to hear this. This isn't the level of customer service that we aim to provide and we apologise if we fell short of both your expectations and ours on this occasion. We appreciate you bringing this to our attention and will indeed feed this back, ensuring that any required support/training is provided. Furthermore, we hope you'll consider this to be an isolated incident. If there's anything more we can help with, please drop us a message on Facebook: http://bit.ly/WBACFB or Twitter: http://bit.ly/WBACTwitter. Thanks, The WBAC Team

“Heard horror stories about companies like these buying cars and not giving you a decent price, but i found it a very easy, and not unpleasant at all. Sean was very helpful and certainly knew his stuff. Would highly recommend this company.”

Helpful Report

“Does what it says on the tin”

Helpful Report

“Good all round, didn’t have to wait long, the lady was very efficient and new her stuff, she was very polite to go with it.”

Helpful Report

“Very good service fast and easy.and fair price for the car thanks.”

Helpful Report

“friendly salesman and very helpful”

Helpful Report

“Couldn’t believe how easy it was friendly service and so much easier than selling private.”

Helpful Report

“The man that helped me was a gentleman called Ben and he was very polite and genuine throughout, he made me feel very comfortable whilst selling my car if im to sell another vehicle again I'll be going back to Ben.”

Helpful Report

“Absolutely 1st class assistants very welcoming honest and fair and very quick thank you so much will recommend you to everyone 😀”

Helpful Report

“Amazing service and very helpful could answer all my questions I’m sure the man was called Richard”

Helpful Report

“Great service”

Helpful Report

“Very good service quick and easy”

Helpful Report

“This is the second car we have sold to We Buy Any Car. Really lovely team working at the Leyland branch. Gave us a good price for the car and explained every step as we went. Nothing bad to say. 10/10 would use again if we sell another vehicle.”

Helpful Report

“Selling my car was easy and a pleasant experience your agent was courteous and not pushy, he was fair and a good listener, I will fully recommend your company to anyone, thank you.”

Helpful Report

“Easy process nice agent called Steve at the Hull (hu7) branch quick deal done ✅”

Helpful Report

“Easy to book an appointment, lots of parking at the site and Connor (Merthyr Tydfil office) was quick, efficient and very friendly. Money was in my account within an hour of the sale being agreed. Highly recommended.”

Helpful Report

“Not paid when said”

Helpful Report

Thank you for taking the time to leave us a review, Kyran, we really appreciate it and we apologise for any disappointment caused. Thanks, The WBAC Team

“Person that handled my case was straight forward and made my process quick and efficient.”

Helpful Report

“Your representative at yeovil was very helpful and courteous, the process went very smoothly”

Helpful Report

webuyanycar is rated 4.4 based on 7,948 reviews