webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process before you take your car needs to be explained better as the quote I received was good but when I took my car in it was then explained about the grading system. Although we buy any car know the age when they quote the age of the car should be taken into consideration. Not many 6 year old cars are showroom condition. Once that was explained the process was very good. The gentleman was very pleasant.”

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“An excellent service and a fair price”

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“Offered me £1000 more than the garage offered for part exchange.”

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“Excellent prices”

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“Absolute con, my car was a non-runner which they knew before they quoted. I was quoted £680 guaranteed for 4 days. 2 days later I organised a tow truck to deliver it to them and they proceeded to explain the quote was for a grade 1 non-runner mine apparently was a grade 5 so the quote went down to £317. I told them this was not made clear and was wrong. The gentleman I dealt with was very nice and helpful and I managed to get a little more, but still not near the quote. I had to except because I had no way of getting the tow truck back.”

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“Excellent service from first class member of team. Delighted to recommend this company”

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“Very good 👍”

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“Very efficient”

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“We sold our car twice here we are really happy with them and their process”

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“Very easy, hassle free, money in bank quick”

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“You were very efficient and your chap that checked my car was very nice and helpful. On top of that you offered me the best price on the internet, so all in all I had a terrific service. Wish you all the best and carry on dealing with your customers like you did with me and you’ll never go wrong, in my opinion.”

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“Great service, lovely staff member and price was as predicted.”

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“Person I dealt with was knowledgeable and helpful and efficient. Was slightly disappointed because the price they quote to get you to the appointment and the one you received is normally very different but I expected some down grade. Also there is no excuse to charge such a large banking fee to get your own sales proceeds quicker.”

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“Very nice staff , help me a lot. Price paid was more than I was expected”

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“A fantastic service a good price and an overall good Experience I have used them twice now I would recommend them without any hesitation.”

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“Quick easy,no problems whatsoever.Another positive plus point was the valuation of my car which exceeded my expectations.”

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“Very quick pricing. Very competitive price. Luke was amazing and explained process very clearly”

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“Simple no fuss.”

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“Extremely easy to use website, easy to book an appointment and car sale went through without a hitch. Achieved a fair price and such a brilliant way to sell a car for an elderly relative not wanting people at the house. Can highly recommend, thank you !”

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“What a joke of a company but it tells you something about them when they have a person like mr scolefield to be the face of your company who lies to his own family and jumps a que while good people who are disabled and served I took a car there no damage and full service history had to sell due to new car the young person came out with his I pad was not a trained mechanic no mechanic looked at my car and offered me penny’s I sold the car for more than they offed”

Helpful Report

webuyanycar is rated 4.4 based on 7,957 reviews