webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very harsh valuations, particularly for old cars.”

Helpful Report

Hi there, Thank you for taking the time to leave a review. We're sorry that the valuation wasn’t what you wanted for your vehicle. Our business offers people the chance to get an online valuation, which asks you to provide us with a range of information including the age and mileage. We use this information to provide you with an online valuation. At webuyanycar, we have a team of pricing analysts who are constantly monitoring the value of used cars. They track various factors such as demand, availability of a particular model and current sale prices we are experiencing for such vehicles. Our online valuations are calculated in response to their findings. We don't claim to offer the best price in every instance, but what we do offer is a safe, quick and hassle-free alternative to selling your vehicle. If you are looking to secure the most amount of money, selling directly to a private buyer can often help to achieve this. Thanks, The WBAC Team

“Good communication, polite and professional service. Car was marked as having light scratches and a chip when we thought it was in perfect condition.”

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“Easy process and josh was very helpful.”

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“Very efficient and effective”

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“Great Service,”

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“Good saleman Jamie. Explained how he got to the price.”

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“Service very good, no fuss very impressed Dan at matalan camberley was really helpful and courteous full marks for DAN”

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“Friendly and professional. Reasonable price given for car. Hassle free.”

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“Very quick and very helpful”

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“The offer price that tempted me to sell it and the actual price given in person were miles apart (£1700). The reason given was because of minimal bumper damage that really I should have sorted first. Probably £50 would cover it. Fuming at myself for this schoolboy error and this company for effectively ripping me off. Will never use them again.”

Helpful Report

Hi there, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4-day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Excellent service”

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“Hi , richie from the waltham cross branch was so relaxed and put no pressure to sell my vechicle. I did and i thought they were very fair with what they paid me.”

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“Having sold to webuyanycar previously, my most recent experience was not as good as before. The system kept crashing as the operative tried to input the details. So the process took a lot longer than usual. Otherwise, it's an easy way to sell your car.”

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“Very efficient and quick service.”

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“Very good service 👍”

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“So simple! It takes all the hastle out of selling your car. The agent working at Feltham was brilliant.”