webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,984 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

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4.4

Based on 7,984 reviews

Customer Service
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About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David was very helpful and polite and knew what he was doing and very professional.”

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“Good Service 5*”

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“Friendly and efficient”

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“Ahmed at North Shields we buy any car pod was very friendly, informative, professional and explained the whole process without any pressure to sell. Booking the appointment was quick and easy online. Ahmed confirmed the details with a courtesy call prior to the appointment and gave directions to the location. He greeted us and requested all paperwork required for the sale of the car, confirming all documents. He was also very reassuring on leaving the V5 document with him as I was under the impression I needed a slip of the document to confirm sale. He made sure I had received the we buy any car invoice with details before we left and explained that they handle the v5 as a whole, within the company. I was hoping for a same day confirmation of money into the account, unfortunately this was not available due outstanding finance, to which all information was handed over to Ahmed. He was also reassuring in this process and that it was standard because of outstanding finance and payment to follow. Overall an excellent member of staff, of which you should be very proud.”

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“Great service”

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“Quick and easy process.”

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“Excellent and efficient service - selling your car is made so easy!”

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“After agreeing a price for my car with the rep, ( he checked it) he made a call for a ref number and the person told him to go and have another look and find more defects, he thought the price offered was too high. After doing this the price was brought down. I think if a price is agreed that should honoured. NOT GOOD.”

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“Brilliant service.”

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“Outstanding service”

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“I found that the quote in the website does not match the quote I got ,it's misleading”

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“Easy. No real problems. Thank You”

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“Good efficient service..lacking a key to the office made it feel less professional and a bit shady, hence 4 out of 5”

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“Very harsh valuations, particularly for old cars.”

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Hi there, Thank you for taking the time to leave a review. We're sorry that the valuation wasn’t what you wanted for your vehicle. Our business offers people the chance to get an online valuation, which asks you to provide us with a range of information including the age and mileage. We use this information to provide you with an online valuation. At webuyanycar, we have a team of pricing analysts who are constantly monitoring the value of used cars. They track various factors such as demand, availability of a particular model and current sale prices we are experiencing for such vehicles. Our online valuations are calculated in response to their findings. We don't claim to offer the best price in every instance, but what we do offer is a safe, quick and hassle-free alternative to selling your vehicle. If you are looking to secure the most amount of money, selling directly to a private buyer can often help to achieve this. Thanks, The WBAC Team

“Good communication, polite and professional service. Car was marked as having light scratches and a chip when we thought it was in perfect condition.”

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“Easy process and josh was very helpful.”

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“Very efficient and effective”

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“Great Service,”

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“Good saleman Jamie. Explained how he got to the price.”

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“Service very good, no fuss very impressed Dan at matalan camberley was really helpful and courteous full marks for DAN”

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webuyanycar is rated 4.4 based on 7,984 reviews