webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

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“The guy at the bnq in macclesfield was great, everything was dealt with quickly and smoothly. Great service x”

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“Very friendly and convenient service, no hassle and fast payment”

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“Very easy to do. Fast and friendly service - thank you!”

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“Very good service at my local branch. Shame they knocked me down on a couple of minute stone chips, nothing of any significance. The representative was very helpful and provided a great service.”

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“efficient way to sell quick”

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“Excellent service quick and efficient and a good price”

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“Great service , very quick and helpful”

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“The service at point of sale was very good and Charles at the Llanelli branch was very good. He phoned me twice to check on things and answered all my question. However, when I dropped it off. The car was in very good condition for a 15 year vehicle. The price dropped over £350 from the £1,500 offer. This included an admin fee of £50. Plus I agree the tyre compressor was missing. It seemed like every little mark (which there was only a few) dropped the price more. As I was selling the car on behalf of an elderly family member. I’m disappointed of the percentage drop in the price offered.”

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“Surprised at payment taking so long, internet banking is immediate, a dealer would not let me take a vehicle from the forecourt until the funds hit his bank account. Feel very vulnerable having to leave keys, V5 and vehicle. Scams are rife these days and I will feel uneasy until I receive the funds tomorrow. I think in lite of this you should consider revising your policy on this matter.”

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“Only getting offered less than 50% of the original offer after 35mins is not really fair”

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“Great price and really nice staff to deal with.”

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“Excellent service. Very thorough but fair.”

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“Quick friendly service”

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“Solid experience @ Witley, Reading. Consistent and fair. Be realistic about the value of your car and how to they'll do the same. Thanks both”

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“The gent who contacted me the day before, on the morning, and looked after me while I was with you, was simply brilliant, his customer service skills are excellent, his manner is on point! He really is a credit to your business.”

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“The process was quick and painless. The valuer / purchaser was very friendly, professional and helpful. It’s definitely the best way to sell your vehicle.”

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“Really helpful staff member called Chuck, very friendly and efficient!”

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“We Buy Any Car review, once you have done the initial info and they give you the initial valuation, you are then inundated with improved offers. I received an improved offer and it was in the ball park I wanted for the car, I arranged an appointment, fully expecting may I add that the price I had been quoted would be drastically reduced at the appointment. I attended the appointment and the chap did his inspection, checked the paperwork and found no issues. He input all the details and as expected he advised me the offer for the car would be reduced by £1000+, total waste of my time!! There employee, who was a really nice guy, even said this is why the Company has a terrible reputation, his words not mine. This Company is leech feeding off people in desperate situations, tempting people in with offers they have no intention of honouring and knowing that a vast majority of people will not be able to refuse the lower offer. I would urge any one thinking of using WBAC to avoid them if at all possible.”

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“Excellent service from the halifax branch I honestly was very skeptical about the service but no I was offered a price online that was well above the part ex and after a short appraisal boom 4 days later I had the finance paid off and any extra paid into my bank .thank you x”

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“The salesman was very friendly and made us feel as ease through the whole process”

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webuyanycar is rated 4.4 based on 7,951 reviews