Watling Tyres Reviews

Name: Watling Tyres
Rating: 4.93

4.9 Rating 3,141 Reviews

98 %

of reviewers recommend Watling Tyres

Company Reviews

Metrics

Info

4.9

Based on 3,141 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Watling Tyres:

Watling Tyres is the No.1 independent tyre dealer in the South East. And how have we achieved this? By putting our customers’ needs first. That’s why we stock a massive range of tyres to suit every pocket – and every vehicle. Cars, trucks, 4×4’s, tractors, motorcycles – we are THE tyre specialists.

Some of our centre managers have been with us for over 30 years – all come with a wealth of experience and ability. Ensuring you get the best possible advice and service available.

Rest assured you will be dealing with tyre professionals.

Visit Website

Phone:

01474312060

Email:

contact@watlingtyres.co.uk

Location:

Pelham Rd, Gravesend DA11 0HN, United Kingdom, ,

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Watling Tyres 5 star review on 4th December 2019

Barry Hodd

Watling Tyres 5 star review on 8th June 2018

Anonymous

Watling Tyres 5 star review on 12th March 2017

Andy Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered tyre on the Friday, told it would be in on Monday, phoned on the Monday, told it would in on the Wednesday. Thursday still not here.”

Helpful Report

“Went to my local Watling tyre branch in Gillingham Kent , Canterbury Rd branch, to have tyres changed from one rim to another nothing complicated. I had the misfortune to get a complete idiot, apparently the manager, with a rubbish attitude deal with my request. For some strange reason he thought that one rim was wider then the other. I pointed out that the tyre on one rim which came from the rear of the car was indeed wider, as that is how things are done on 1960s american muscle cars. He then got a plastic gauge out to measure the width of the rims by putting the gauge on the tyres which of course are different widths. He came to the conclusion that one rim was half an inch wider than the other. Yes you idiot, that would happen if one tyre is wider then the other. He should have put the gauge on the rims not on the tyres. He then removed 3 balance weights to reveal, yes both rims are stamped 7x15. The idiot refused to carry out my request to swap tyres even though I had been twice before to this shop to have new tyres fitted. So why, you complete idiot, would not do as requested this time.? I am aware one rim is out of line, it would be used as a spare if it was a problem. Why did you carry out my requests on 2 separate occasions before? I left the shop minus 3 balance weights that you removed, you complete idiot.”

Helpful Report

“Arrived at your Northfleet depot with a punctured front tyre.. Two vehicles were being attended to one with replacement tyres the other with I believe a tyre issue. I was kept waiting for 45 minutes. When I was eventually asked to bring my van into the workshop, the tyre fitter then dissapered to his van parked in the yard. Twenty minutes later he arrived and started to work on the punctured tyre. It was pathetic he walked up and down the workshop looking for the right trolley jack. He complained no body returned tools etc to there correct storage position. When he finally found a trolley jack he said it was the incorrect one but would use it anyway, on closer inspection he said it was the correct one after all. Having removed the wheel he found a screw had indeed caused the puncture. Having removed the tyre from the rim to repair the tyre he was called away by another fitter who was having trouble tightening a wheel on another truck. In all three tyre fitters were now looking at the issue. Having waited a further twenty minutes the Supervisor asked another fitter to take over and repair my puncture. The time taken from arrival to leaving the premises was 1 hour 45 minutes. I believe with three fitters working if the Supervisor was thinking straIght I could have been attended to earlier. My puncture repair could have been completed in much less time than the other vehicles The whole experience was poor and frustrating as I had a full days work once the tyre was repaired, of course my work load was not completed. On this experience I will refrain from using this poorly organised tyre company again.”

Helpful Report

“Bad customer service at Ashford in Kent”

Helpful Report

“Damaged my wheels. Made me wait an excessive time. Balanced wheel, but threw weights onto my polished motorbike rims with eyes closed. Will be going to another garage to get the balancing re done by someone with common sense Watling sucks”

Helpful Report

“Appalling service today by Tony on the reception desk in Gravesend. Went to the office to book an MOT test after doing the school run. As I had my baby twins in the car, I stayed by the office door while trying to do the booking. Tony said I had to close the door and approach the desk. I said I could not as I had two babies in the car. He said, in a unfriendly tone, I could not have the door open because their heating was on. I said I would leave it. He said “ok: ok then!”. So inflexible and insensitive! He would rather I left my babies alone because he was feeling cold! What a way to lose a customer!”

Helpful Report

“Went to redhill Watling the other day and was not happy with the service I got from the mangers and the way they talk to there staff in the garage not happy at all the staff in the garage are lovely just sad that there mangers have no respect from Linda”

Helpful Report

“Disgusted with the service from two branches. Walked into gillingham branch to ask about fitting 4 new tyres for my car and did explain that the tyres I currently have is winter one's and wanted to fit summer tyres which I already have brand new set. Was quoted 16 pounds all inclusive per tyre including the disposal of the old one ! Told the guy that I do not need to dispose the old one as I will refit it begining of winter . Still the same price..... no difference . Phoned Rainham branch explained the same circumstances was quoted £24.10 all incluisve per tyre a difference of £8.10 from one branch to another and they are 1 mile apart. That what I call a day robbery . Shame on you .”

Helpful Report

Watling Tyres is rated 4.9 based on 3,141 reviews