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Water Butts Direct Reviews

4.6 Rating 2,090 Reviews
90 %
of reviewers recommend Water Butts Direct
4.6
Based on 2,090 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous
Anonymous  // 01/01/2019
Good service. Minor leak from spare tap port but this seems to have stopped once the butt has filled and the plastic stretched a little. Good value
Helpful Report
Purchased the 110L Slimline Polybutt, which is very good and a bit different from the normal style. I did, however, have a problem fitting the tap at the bottom of the butt. All fittings are plastic, and on tightening the fitting, the plastic screw thread jumped, and it would therefore not tighten as I believe it should. Consequently, there is a very, very small trickle of water from the joint. I am a practical person and do not believe I over-tightened the joint. Otherwise it's a great item.
Helpful Report
Speedy delivery, goods arrived as requested. The only thing I would want is a bit more info about possible ways of connecting the water butt to a greenhouse/guttering system rather than assuming it is to be connected to a normal downpipe.
Helpful Report
Good response to order. Excellent quality butt apart from the yellow plastic screw plugs. Eventually used brass plugs. The unit was easy to fit.
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Delivery on time, product as advertised
Helpful Report
Would have been a lot easier if you had included connections for drain pipes. Still haven’t been able to connect yet.
Helpful Report
Hello Marianne, Thanks for your review. Unfortunately, the water butt you have ordered doesn't come with a diverter connector included, so you will have to purchase that separately. You can do that by visiting the following link. https://www.originalorganics.co.uk/water-butts/diverters-filters Hope this helped. Kind regards, Original Organics
The butt looks good and the brassed tap is a good touch. I must have missed the point about not supplying a connection to the a drain pipe so I had to go out and find one. The tap is quite high up the butt so there is a lot of water which is below the tap and is inaccessible if the lid is screwed down
Helpful Report
The rounded square shape of the water butt means it holds a lot of water but fits neatly into a small space. The butt and accessories assembled easily and it has worked well since being fitted a few weeks ago.
Helpful Report
Fast delivery. But product only just added to butt so time will tell.
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We have bought 3 brightly coloured water butts and loved the choices available. Having holes pre bored has been a god send so they have been easy to fit and have really brightened up our garden, they are feature not an eye sore. The recent heavy rain means they are now all full to the brim and ready to go if the sun ever comes out again.
Helpful Report
A good selection of water butts and they made it easy to work out what parts were needed to get it connected up to my downpipes. Installed in about 20 minutes (watch the video), sits fairly neatly out of the way (given downpipe location), and has been collecting water with no issues since.
Helpful Report
Easily assembled, robust materials but taps drip. ( Checked this out before purchase and this is a common fault reported so put a watering can below to catch the drips.
Helpful Report
A robust, well-made product but a little expensive for what it is. Looks good though and functions well!
Helpful Report
they didn't send me an e mail so I had to ring them about delivery, but have used them a few times before and this was 1st time it happened.
Helpful Report
Water butt good quality but lack of info on delivery/despatch could do with improvement.
Helpful Report
Generally good, but would like to see a low level drilling point to allow several to be coupled together using a single draining tap. It would also be desirable that the fill drilling point be vertical rather that having a slight slope which makes alignment slightly awkward. It's a good water butt but could have small improvements.
Helpful Report
Although the water butt which I ordered was out of stock it wasn’t too long before the order came. It was easy to fit, and the storage capacity was ample to cover this long dry spell. So I am very pleased with my purchase
Helpful Report
The water butt was delivered quickly and is fine, the stand was a bit flmsy and needs a smooth, firm base.
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Item delivered before schedule, which was appreciated. Water butt taller than expected and all fittings came with the water butt. Easy to assemble and connect. Very stylish and unusual.
Helpful Report
Good website, with plenty of choice and process from ordering to delivery first class.
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Water Butts Direct is rated 4.6 based on 2,090 reviews