Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,266 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 6th December 2025

Peter

Water Butts Direct 5 star review on 18th October 2025

Anonymous

Water Butts Direct 5 star review on 5th September 2025

Ben

Water Butts Direct 5 star review on 4th September 2025

Alex

Water Butts Direct 5 star review on 2nd September 2025

Paul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a lid for a very old water butt, it arrived in a couple of days and fits a treat the service and quality is excellent. The delivery firm leaves a bit to be desired though.”

Helpful Report

“Quick delivery Fab service Lovely item”

Helpful Report

“Beautiful product, arrived in super fast time. A pleasure to buy from. Would highly recommend. Thank you!”

Helpful Report

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Very very speedy delivery easy to install and works a treat.”

Helpful Report

Hi! Thank you so much for taking the time to leave a review, it really helps our customers accurately understand our products and service as a business. Cheers, C.S

“Fast delivery, lid fitted perfectly so one happy custoer, thankyou.”

Helpful Report

“Brilliant service received within a couple of days of order. Have not fully tested yet, as waiting for new greenhouse, but looks OK, good do know made from recycled plastic.”

Helpful Report

“I have purchased water butts from this company before and the service has always been great. Having sourced similar products at garden centres, I have found the prices cannot be beaten given the included diverters and stands, I'll always look to Water Butts Direct first.”

Helpful Report

hi David thank you for the fantastic review, glad you enjoy our products and service kind regards Stephen @ Water Butts Direct

“Goods arrived quickly, well packed and before expected”

Helpful Report

“Very quick delivery and postal costs. Needed a connector between 2 butts, all sorted easily.”

Helpful Report

“It was wonderful to have such an amazing choice of what is, an everyday item. My garden is small, so I do actually have to see my waterbutt every day. What better than to choose a beautiful terracotta urn, which actually becomes a garden feature. Perfect. I love it.”

Water Butts Direct 5 star review on 1st December 2023

Helpful Report

hi Heather thank you for the review, and this looks fantastic where it is installed!! kind regards Stephen @ Water Butts Direct

“Excellent service & product!”

Helpful Report

“Found what I needed so easy and delivery was exceptionally quick. Cannot find fault with the whole process.”

Helpful Report

hi Martin thank you for taking the time to review us and our products, very much appreciated kind regards Stephen @ Water Butts Direct

“My water butt lid arrived on time and in perfect condition. Thanks”

Helpful Report

hi Michael thank you for taking the time to review, much appreciated kind regards Stephen @ Water Butts Direct

“Only place I could find the correct bore flexible connecting pipe in white, thanks for providing a service that prevented me having to buy a new diverter and creating unnecessary plastic waste”

Helpful Report

Good afternoon, Thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Excellent service, item received quickly, contained easy to understand installation instructions, no fuss involved”

Helpful Report

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Very quick turnaround and good selection.”

Helpful Report

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Arrived safely and quickly, well packaged. Very pleased customer.”

Helpful Report

hi there thank you for the fantastic review, glad everything went smoothly kind regards Stephen @ Water Butts Direct

“Item was exactly as described, super fast delivery, very happy customer”

Helpful Report

hi Paul thank you for the review, glad everything went well with the delivery kind regards Stephen @ Water Butts Direct

“I am delighted. They had an excellent choice of butts, far more than anyone else, their price was very competitive and delivery was quick, efficient and FREE.”

Helpful Report

hi Michael thank you for taking the time to review us kind regards Stephen @ Water Butts Direct

“Competitively priced rainwater filter and delivered quickly. Very pleased with the unit which has been severely tested with Storm Ciaròn!”

Helpful Report

hi Chris thank you for taking the time to review your order, hope everything is fine after the storm as well as having a full tank of water kind regards Stephen @ Water Butts Direct

Water Butts Direct is rated 4.6 based on 2,266 reviews