Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,275 Reviews

89 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and courteous, and the water butt of high quality. We are still going through the process of connecting it up. We are glad we ordered a concrete-grey one, which will reflect away the sun's heat, rather than a black one, which could get hot in the sunshine. The concrete-grey is a silvery shade so the butt, which is large and tall, looks like a visitor from outer space, quite a statement in our garden! However we will be pleased to have its 1,000 litre capacity in the summer, so we won't have to water the garden with expensive mains water.”

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“deiivered qickly, very pleased”

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“It was easy to find the product I wanted on the website at a price I could afford. The delivery was free and very quick.”

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“Good price & good quality 200ltr waterbutt, delivery service is very quick.”

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“Very good website. Items are clearly described. Easy order service and delivered on-time and delivery service provided very good progress reports as to the expected delivery. Given a time slot of 2 hours but parcel delivered 15 mins. after the earliest time as informed in advance.”

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“Excellent service. Ordered Thursday, delivered Saturday. Easy to assemble.”

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“Second time I have used this company, Quality products with fast delivery, excellent service”

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“Speedy delivery. Quality of product ordered is excellent. Very happy.”

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“Good quality and easy to fit water butt. Arrived when scheduled.”

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“Delivered very quickly, great price,will no where to go for other parts in future good company.”

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“Great product, all the fittings included, very promptly delivered - excellent!”

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“Perfect very fast delivery. Kept informed all the way. Will recommend to anybody that is interested”

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“Much quicker delivery than expected, have not yet opened the box or attempted construction but I have seen the veggie trug made up and it looks a substantial item, hopefully it will be!”

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“I bought a replacement water butt tap from Water Butts Direct, which was promptly dispatched the same day as my online order. I hadn't known which tap would be suitable and when I phoned, I found the staff extremely helpful, and able to advise me. When the tap arrived it was stiff to turn on and off, so I phoned again and was advised to lubricate it with washing up liquid. It did the trick immediately! An excellent firm and highly recommended.”

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“Good price and prompt delivery”

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“We bought the hanging bird feeder at almost half the price of other vendors including free delivery. It only cost £16.99 altogether whereas other retailers were charging up to £27.99 plus delivery charges!! It was delivered within the time promised so we were very pleased with everything about the purchase.”

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“Thank you very much it's great just the right size for my small garden. Delivery brilliant very very quick . I shall show off my lovely new butt to family and friends and recommend you highly.”

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“Quick delivery .purchased two bird feeders hanging were perfect and nice size would definitely use this Company again.”

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“Item is ideal replacement for original making access difficult but still possible if needed”

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“Excellent service and great product - exactly what I need (after a lot of woide research).”

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Water Butts Direct is rated 4.6 based on 2,275 reviews