Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,479 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product delivered within time frame promised. Product exactly as described. Needed some advice regarding installation, so made contact with Customer Service who responded most helpfully within one hour. All in all a very good experience, and thank you very much.”

Helpful Report

“Good product - neat against the house wall. Good size. Good price.”

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“Our 2nd purchase from this company, excellent service/quality and prices match or as we have noticed are cheaper than the likes of B&Q.”

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“Its a water butt, it holds water, seems to be thicker material than the one I inherited when I moved in, nice 'rustic' look to it.”

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“We spent ages browsing the great selection of water butts and tanks available. We wanted to replace three large, ugly, leaking plastic garden butts with something more streamlined. We opted for a big black plastic tank! It's no beauty, but was the perfect dimension for our space, and will enable a quick dip with a can rather than a tedious wait for the tap to run. When you've got a family's worth of veg to water, that makes such a difference! The big capacity should mean the hose will be redundant even during long dry spells. We're going to construct an attractive wooden screen around the sides of the tank, so it will blend prettily into the kitchen garden. Really pleased with the quality, manoeuvrability, capacity and value of this plastic tank, compared with galvanised cattle troughs which we have used elsewhere in the garden. Prompt delivery - great service!”

Helpful Report

“Good quality”

Helpful Report

“Second time I’ve ordered water butts and very pleased with product my problem the second time was with the carrier they use . No information when it’s to be delivered a rude message left on my phone from Driver because I wasn’t in and the customer service was unhelpful after contacting Water Butts customer service direct they were extremely helpful and apologetic and sorted the delivery a few days later and the butts are well made look great value for money”

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“Good quick delivery and ideal product - fitted perfectly”

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“The goods arrived damaged but were replaced immediately, without fuss. Good product, at an excellent price.”

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“Good quality. Really happy with the 4 we bought”

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“I bought the Madison rain barrel in grey Millstone effect. I think it looks better in real life than in the photo. It has a very attractive, authentic stone effect. A very nice finishing touch to my new conservatory. Very good quality, good design, very easy to drain the water into a nearby flower bed or fill a watering can. Ordering from Water Butts Direct was easy and delivery was quick. Recommended.”

Helpful Report

“I a very pleased with the Water. Butt. Good size very easy to instal”

Helpful Report

Thank you for your review Pamela! We are so glad to hear that you are pleased with your water butt. Is there any chance you would be able to add an image or video of your water butt? We can offer you a special promo to say thank you.

“Great customer service”

Helpful Report

Thank you for submitting your review, we are glad your experience was a good one!

“Simple, robust, easy to fit, a good price”

Helpful Report

Thank you for your review David! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Initially I ordered the wrong size but after a phone call this was quickly rectified by a polite lady.The delivery was quick.The product is of good quality.Delighted with goods and service i received from this company.”

Helpful Report

Thank you for your review Betty! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Excellent service knowledgeable staff. Reasonably quick delivery inthe current climate.”

Water Butts Direct 5 star review on 1st October 2021

Helpful Report

“Quick delivery. Better looking products than a dark green tank!”

Helpful Report

Thank you for your review Paul! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Very happy with the purchase. Exactly what I needed and very quick delivery”

Helpful Report

Thank you for your review! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Great communication came when they said it would 10/10 thank you.”

Helpful Report

Thank you for your review Teresa! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Prompt delivery Good products”

Helpful Report

Thank you for your review Peter! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

Water Butts Direct is rated 4.5 based on 2,479 reviews