Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,478 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 11th August 2026

Jonathan

Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wasn't in stock when I ordered it, but was delievered around the date they said it would be with me. Lovely butt, I especially like the planting bit at the top, the colour and the brass tap. Excellent quality.”

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Thank you for the review Alison! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Ordered 2 water butts, arrived promptly and function perfectly- no problems”

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Thank you for your review David! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Good service would use again”

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“I am really pleased with my purchase. Easy to assemble, looks good too. I couldn't wait for it to rain! Excellent. Thank you,”

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Thank you for leaving a review Barbara! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Products received promptly, in good order and of high quality”

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“Good service, would recommend”

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Thank you for leaving a review Nigel. Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Good service. Product as described.”

Water Butts Direct 5 star review on 30th September 2021

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“Wow what a thing! Bigger than I thought but looks great-it’s art dahhlinng”

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Thank you for your review Chris! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Very good product at competitive price, efficient delivery.”

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Thank you for your review Tony! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Ordering was straight forward on line after choosing from the vast range of sizes and styles of water butts. Delivery was very quick and assembly very straight forward. It is surprising how quickly a 500ltr butt fills from just a shed roof.”

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Thank you for your review Jeffrey! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“excellent product and service, thank you.”

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“Good clear website and range of water butts. Easy to order and came very quickly. Would recommend.”

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Thank you for your review Anna! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Honest information about long delivery wait. The butt arrived within the 28 days perfectly packaged with easy to follow instructions. Looks fabulous in situ.”

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Thank you for your review Karen! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Very pleased with the quality and delivery. It did rain the next day and it collected 200 litres in a few hours. Yes a lot of rain! Diverter works well and needs no further maintenance it seems. Installation is a lot easier if you can move the bottom part of your downpipe once cut. Mine was rigidly fixed to the drainage which meant a lot of extra work so check before you cut.”

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Thank you for your review Patrick! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“The 227 litre butt arrived very quickly and well packaged. It is well made and easy to assemble.”

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Thank you for your review Terence! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Arrived promptly, very well packed and a good product.”

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Thank you for your review Robert! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Excellent product and very good value for money.”

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Thank you for your review Christine! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“Good solid water butt with diverter, delivered in good time, easy to put together. Works well”

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“Ordered 2 water butts. Delivered very promptly and a good product. Had a missing part and a damaged part. I rang customer services and all parts were replaced and arrived the next day. Excellent service.”

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Thank you for your review David! Is there any chance you would be able to add an image or video of your item? We can offer you a special promo to say thank you.

“The service I have received has been excellent - all my questions have been answered quickly by friendly and helpful staff”

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Water Butts Direct is rated 4.5 based on 2,478 reviews