Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,428 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 16th July 2026

Neil

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, fair price, new lid fitted perfectly to a very old butt.”

Helpful Report

“I recently purchased a Harcostar 114ltr waterbutt and was delighted with the speed of service and the quality of the product. The addition of instalation instructions, along with a Youtube video, made the installation process so easy. The company already has 5*. I then called in a 'man who does', to complete the installation and the simple job became a disaster. In trying to rectify his botches, I contacted Water Butts Direct. Although it was not their responsibilty, I just needed confirmation that I had indeed assessed the botched installation correctly. I never expected a response, but their customer services were excellent. I received a telephone call within an hour or so of my email to them, they explained what I could do to rectify matters, suggested various solutions and also confirmed I was correct in my judgement of the work. It's rare these days to even get responses from companies that are at fault, but for a company to offer support to customers when it is nothing to do with their services, is a rare treat indeed. Thank you so much to Stephen for all your help and guidiance. Water Butts Direct deserves 10* plus.”

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“Very happy with ordering process and delivery Good quality”

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“Very good service. Thank you 👍”

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“Efficient service - the parts I ordered were sent promptly and were exactly as described.”

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“This water but is going to save me heaps on my water bill it's fantastic”

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“Excellent product and perfect size for the spacw I have avaiiable”

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“A1 service great item.”

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“Really nice company to do business with! They chased up delivery for me and and the courier was able to deliver just when I needed.”

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“Does what it says on the tin!”

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“Water butts are as described and they arrived really quickly. Great service.”

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“Correct item delivered.”

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“Good prompt service,installed now waiting for rain to see if it is water tight.Thanks.”

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“Excellent delivery and correct items. Thank you”

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“Excellent”

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“No problems”

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“Good quality product delivered very quickly.”

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“Excellent service arrived when specified met my expectations and was excellent value”

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“Butt was a replacement for our old 120 ltr that had started to leak. All the info needed on site to choose new butt 165 was slightly taller than my old one but easy to fit new diverter.”

Water Butts Direct 5 star review on 2nd August 2024

Helpful Report

“Excellent customer support explained the installation - tested and works”

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Water Butts Direct is rated 4.5 based on 2,428 reviews