Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I needed some quality hose to replace the 15-year-old pond hose that had become brittle. The hose arrived ahead of the predicted delivery date and was well packed. It looks excellent quality, but time will tell. I wanted some 2" hose to feed the main hose through a wall and under a flower bed to the external filter. The hose supplied was perfect. High quality and robust. Very pleased with the purchase.”

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Posted 3 years ago

“As always fantastic advise from these guys, gave me exactly what I needed and a week later had a crystal clear pond. My parent were that impressed they asked me to buy one for them Highly rate both the product and the team”

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Posted 3 years ago

“I’ve tried many things to remove pond weed, without introducing chemicals, and nothing has really worked…until now. I applied the dye and there was no change for several days. I assumed that this was another failed attempt until suddenly the pond weed thinned and then yellowed…and then disappeared! Yippee!! Thank you!”

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Posted 3 years ago

“Well pleased on my purchase of my new 44000 new pond Pump, when ordered was here the next day Many thanks, Dave williams”

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Posted 3 years ago

“Staff mem,ber very helpful and patient to solve my problem”

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Posted 3 years ago

“Brilliant bit of kit that I've used to create an outdoor firewall that will go next to a new hot tub, the walls need rendering and new paving to be done, but the early look from the flame effect already makes the area look great already. The glass surround is a real finisher.”

Water Garden Ltd 5 star review on 3rd February 2022

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Posted 3 years ago

“5 star service and products, as always.”

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Posted 3 years ago

“Quality products at reasonable prices, website that is easy to navigate and quick despatch of orders.”

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Posted 3 years ago

“This product is very well made and has had an immediate impact on my pond.”

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Posted 4 years ago

“From the first contact by phone to collecting the pump, the service was really good. The pump was installed the same day & as described lived up to what I was hoping for. Will be using "Water Garden" again, fantastic service backed up with knowledge of the products they sell.”

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Posted 4 years ago

“I telephoned as I needed advice before ordering. I received clear factual information and recommendation. I placed my order and the pump and filter were received within 48 hrs. As yet I have not been able to install the equipment, but so far I am very pleased with the service I have received and would certainly use the company again”

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Posted 4 years ago

“I am very happy with Water garden staff and Oase products. Andy and his staff are very helpfull and provide sufficient technicall information about all the products they sell. They do care about their customers.”

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Posted 4 years ago

“Excellent service helpful good product you can't ask for more thanks”

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Posted 4 years ago

“Great service we are a professional landscaping company and needed a water blade ordered all the pump and bits to go with it and all delivered quickly and without problems. Need to speak to some one there about trade prices so we can do more business”

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Posted 4 years ago

“Called up as I was not certain what pump to purchase. Had really good advice and now have the right pump for my garden feature.”

Water Garden Ltd 5 star review on 16th November 2021

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Posted 4 years ago

“I needed advice about a pond pump and attachments and Water Garden were able to provide complete and accurate details immediately. The pump arrived the next day and it has been running flawlessly since then. This is outstanding service.”

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Posted 4 years ago

“excellent service as usual , spare part for filter in stock and delivered promptly”

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Posted 4 years ago

“Service and Advise First Class - I have yet to install but I feel confident that its a good company to work with,”

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Posted 4 years ago

“Good customer support, efficient and friendly. Original FP2500 only lasted 2 years and so I am hoping this one lasts longer.”

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Posted 4 years ago

“excellent service goods arrived within 3 days of ordering ,had useful advice from company before ordering to match pump/filter hose compatable .Good arrived very well packed and protected .Would use them again and recomend them to others”

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Posted 4 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews