Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Water Garden were very quick to supply my order of pond pump and filter and I am happy to say that my pond water has never been as clear. Very many thanks. Mike T”

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Posted 6 years ago

“Really great company. Very knowledgeable and nothing too much trouble. Slight problem with latest order when I wasn't notified that a product was out of stock. But when I rang you sent an alternative at no extra cost - thank you.”

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Posted 6 years ago

“Service received was excellent. Advice given over the phone was extremely helpful.”

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Posted 6 years ago

“I buy a lot of items via the internet and I have to say the service from Water Garden.co.uk was the best. Ordered one day - arrived the next. Brilliant!”

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Posted 6 years ago

“Great service and help over the phone to solve my problem”

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Posted 6 years ago

“Exactly what I ordered and arrived, post free, the following day! Excellent.....”

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Posted 6 years ago

“Provided very good advice over the phone to help me chose the right replacement pump for my pond. The pump was then delivered very promptly.”

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Posted 6 years ago

“Ordered my new pump/filter, got some great advice and service and delivery was second to none. Brilliant”

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Posted 6 years ago

“Great pump for a large water feature”

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Posted 6 years ago

“Have used Byofix now for 3 months and it works, Lake had large problem with blanket weed and now it’s clear. Great product and simple to use.”

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Posted 6 years ago

“very impressive fast efficient and helpful service - products received in 2 days with phone call and email about change in product and why . Thank you will use you again”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Good advice when ordering and prompt delivery. Only drawback see below.”

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Posted 6 years ago

“Excellent service and eco 120 filter lived up to recommendation -koi now in clear water”

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Posted 6 years ago

“Originally spoke with Jack who was most helpful and certainly knew what he was talking about. I took his advice and purchased the the Eco Classic 8500 and it certainly has made a difference to the clarity of the pond. Would have no doubt about recommending your Company to anyone.”

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Posted 6 years ago

“Always really helpful advice from very friendly and knowledgeable staff. Really pleased with the new pump which is working perfectly, the pond water is much clearer and the fish look bright and happy. Thanks very much for superb customer service, as always!”

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Posted 6 years ago

“The advice I had over the phone was been spot on - thank you so much! I was able to replace my old pond pump and fit the new one successfully! Brilliant!”

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Posted 6 years ago

“Excellent Service. Good understanding of the products on offer and very good explanations of them.”

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Posted 6 years ago

“Fantastic company to deal with. Very efficient delivery, ordered in the afternoon and was delivered at 8.15 the following morning. Highly recommend use this company.”

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Posted 6 years ago

“Great advice from the team and very happy with the product”

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Posted 6 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews