Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, recommended.”

Helpful Report

Posted 6 years ago

“This is a very good fountain. Not that easy to put together but is working well”

Helpful Report

Posted 6 years ago

“Made the phone call and sales person was very helpful and knowledgeable. Pump we purchased was required urgently and was received just after 8am the following day. Can’t ask for better than that. Pump was fitted and working by 9am same day and working fine. ( 5 year guarantee anyway). Many thanks”

Helpful Report

Posted 6 years ago

“very knowledgeable staff directing me to the right replacement pump and replacement bulb for uv filter. Very prompt delivery.”

Helpful Report

Posted 6 years ago

“Prompt arrival, easy to install, easy to operate effect fantastic everything you said it would be.”

Helpful Report

Posted 6 years ago

“Rapid efficient service.”

Helpful Report

Posted 6 years ago

“Working very well. I would like to activate the 2 yr guarantee but I can't see how I should do that.”

Helpful Report

Posted 6 years ago

“Person at the end of the phone was very helpfull and l recieved what l needed”

Helpful Report

Posted 6 years ago

“Received the latest version eco 5500 pump the day after ordering. The instructions for assembly could have been clearer. Even the helpline couldn't understand what I was trying to resolve from reading the relevant page because they didn't have the booklet I was reading from. Nevertheless, it got sorted and the pump works brilliantly.”

Helpful Report

Posted 6 years ago

“Excellent service I ordered a replacement UVC lamp which was delivered within 24 hours and is working perfectly. I will use Water-Garden for any future requirements.”

Helpful Report

Posted 6 years ago

“Staff very helpfull as always.”

Helpful Report

Posted 6 years ago

“Excellent service part received within 24 hours of ordering would definitely use this company again”

Helpful Report

Posted 6 years ago

“Excellent advice given. Item was received very quickly and was exactly as described. Really good service.”

Helpful Report

Posted 6 years ago

“Excellent service. Had to seek help from your staff member who was very helpful with the order. Many thanks”

Helpful Report

Posted 6 years ago

“Excellent service and delivery- well pleased”

Helpful Report

Posted 6 years ago

“Really helpful staff”

Helpful Report

Posted 6 years ago

“I was very pleased with the help and advice I received from your technical department. James would not sell me a pump which he considered less than completely compatible and went out of his way to source the part I needed- which was out of stock and proving- for me- impossible to find anywhere. Thank you for your excellent service.”

Helpful Report

Posted 6 years ago

“Brilliant service and product as described”

Helpful Report

Posted 6 years ago

“Excellent pre purchase advice on products.”

Helpful Report

Posted 6 years ago

“Efficient next day delivery. The Oase pump/fountain is working fine. Paul Davies.”

Helpful Report

Posted 6 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews