Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and exactly what we'd ordered.”

Helpful Report

Posted 6 years ago

“I would certainly do business with Water Garden again, they are very helpful and polite. Many thanks”

Helpful Report

Posted 6 years ago

“Quality product arrived on time, works well for water feature waterfall in garden”

Helpful Report

Posted 6 years ago

“The pump I wanted to replace was no longer available so I was happy to be supplied with the next nearest one. It arrived very promptly and has been great. Quantity of water throughputting is a vast improvement on the old aquamax which had done 15 years continuous service!! Price was very competitive and installation was really simple so very pleased and would commend to anyone wanting similar goods.”

Helpful Report

Posted 6 years ago

“Excellent service and so helpful”

Helpful Report

Posted 6 years ago

“Did the job, perfect”

Helpful Report

Posted 6 years ago

“Excellent, helpful and knowledgeable”

Helpful Report

Posted 6 years ago

“Extremely helpful advice about a pump for a fountain; efficient service and supply.”

Helpful Report

Posted 6 years ago

“Well priced item, delivered on time. Very efficient.”

Helpful Report

Posted 6 years ago

“Ordered a new uv unit which was delivered two days later. My fault,ordered the wrong model. No problem as it was sorted and the correct unit exchanged . Very knowledgable staff. Great service,thanks. Robin Beech.”

Helpful Report

Posted 6 years ago

“Friendly and informative on the phone upgraded the pump I ordered without increasing the cost (the pump I ordered was out of stock) Quick delivery”

Helpful Report

Posted 6 years ago

“Haven't had time to evaluate the pump and filter as yet except to say the installation went well. As for the service and help that was provided by Water Garden, it could not be faulted. I would not hesitate to recommend this company.”

Helpful Report

Posted 6 years ago

“I have had a BioTec screenmatic before. And it lasted many years so went for the updated version. They are a great product- ordering and delivery first class.”

Helpful Report

Posted 6 years ago

“Excellent technical support & delivery.”

Helpful Report

Posted 6 years ago

“The process from ordering to installation was seemless, every promise made during the order to delivery was met and very pleased with the product as well.”

Helpful Report

Posted 6 years ago

“Your member of staff was very helpful over the phone and the pond pump delivery was very good. The pond pump was installed five days ago and is working as it should.”

Helpful Report

Posted 6 years ago

“Excellent, easy to clean, water flow is great. A bit expensive, but as it does the job I can't complain. Had to clean filters after day 4 when indicator showed it was needed now on 7th day since cleaning and indicator is not halfway yet, the glass test does not show any bits floating so very pleased”

Helpful Report

Posted 6 years ago

“Only had it a few weeks, it appears to be a very good system, impressed with the flow rate and overall consideration given towards maintenance work”

Helpful Report

Posted 6 years ago

“Very helpful great product has made my pond water clear”

Helpful Report

Posted 6 years ago

“Very well-priced, very efficient pump. Foxes broke our expensive one but we have secured this one so we can enjoy it's running sounds and watch the birds bathing. Parcel was secure and arrived in good time. Good quality, good looks and works beautifully.”

Helpful Report

Posted 6 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews