Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service, delivery updates and the impeller is working well.”

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Posted 6 years ago

“Excellent service and professional advice. Andy was excellent and took the time to discuss and advise me on the best suited filter system for my pond. I highly recommend this company and will definitely be purchasing from them in the future.”

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Posted 6 years ago

“good website, quality products and most importantly all relevant info on the products available, prompt service at a reasonable price”

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Posted 6 years ago

“This is a good product, however in a very big pong, it need cleaning frequently. Could do with smaller holes or a housing box with finer mesh to stop debris being tapped in the non-return valve!”

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Posted 6 years ago

“The guy at Water Garden was so helpful - he tested my old UV to make sure it was beyond repair, which it was, in the end I walked out with a complete replacement unit at a very good price.”

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Posted 6 years ago

“Very kind and helpful when I ordered over the phone, goods arrived next day brilliant thank you”

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Posted 6 years ago

“I phoned a number of times prior to purchase of a water pump and feature on every occasion whoever I spoke to seemed very knowledgable on all product which was appreciated.”

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Posted 6 years ago

“I ordered a replacement filter foam set and spare lamp. I experienced the usual efficient service I have come to expect from Water Garden and the items arrived in the shortest time possible.”

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Posted 6 years ago

“We had a broken water pump which was at our house when we bought it. Despite it not being from water garden, they helped us diagnose its viability and supplied the failed part. As ever a superb service.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Prompt delivery, item well wrapped, competitive price.”

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Posted 6 years ago

“We have always had excellent service from Water Garden. Staff are very polite and helpful and prompt delivery each time - couldn't be better.”

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Posted 6 years ago

“I have the best service from water garden they are honest and helpful. keep it up and I know my problems will be solved and I will always be a costumer cheers Q”

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Posted 6 years ago

“I place an order and they deliver.... Ok. I love this company. They are knowledgeable, honest, and priced very competitively. If they try to sell you something its because its the right product for you. No hesitation in recommending them.”

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Posted 6 years ago

“Excellent product .. I have 2 biosmart filters running and perfect they do as they say n delivery was quick . Well worth the money .”

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Posted 6 years ago

“New foam filters working well, Also saved over £60 ordering from water-garden.co.uk. compared to local company. Would recommend and excellent fast delivery”

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Posted 6 years ago

“You would not expect anything but the best from typical German engineering. A must for any pond of the correct size. MO MESS NO FUSS.”

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Posted 6 years ago

“Very helpful and have good advice on a new pump.”

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Posted 6 years ago

“Brilliant service ,and great oase pump,I have installed ,and been running the pump ,and it is working great .thank you for supplying it to me. Yours Stephen Upton.”

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Posted 6 years ago

“Competitive price, rapid delivery, very well packed and the pump is doing what it is made for - pumping water continuously day and night. My fish love it too!”

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Posted 6 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews