Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,899 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Efficient service yet to use the pond lining but looks fine.”

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Posted 5 years ago

“Hi, I received your order, but there were a couple of incorrect items; The special ball was delivered as a similar item but without the regulating valve and threaded connection on the ball. The 1/2" hose was delivered as 1,1/2". So both these items were not suitable but I managed to get around it another way.”

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Posted 5 years ago

“Great advice on the phone and a really prompt delivery service! Would recommend.”

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Posted 5 years ago

“Identified and supplied a spare part by return and added good practical maintenance advice Just what I needed Thankyou”

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Posted 5 years ago

“I was searching for pond hose since my old one had a leak somewhere. This is where my intro to WaterGarden came from. It seemed easy and efficient and very soon there was the parcel.”

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Posted 5 years ago

“The product was as described and was a perfect fit. It was delivered within two days of ordering, even though a short delivery was not asked for.”

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Posted 5 years ago

“Excellent online purchase and follow up telephone discussions concerning delivery time due to current national disruption and delivery came within published timescales. Would recommend Water Garden and will definitely use them again.”

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Posted 5 years ago

“All products working well to produce a fast flowing solar waterfall.”

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Posted 5 years ago

“Great service and the guy I spoke to had great knowledge of all aspects of pond equipment and application”

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Posted 5 years ago

“It was easy to find what I wanted on the Water Garden website and the delivery service was efficient and prompt. A very good service.”

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Posted 5 years ago

“Replacement rotor works well.”

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Posted 5 years ago

“All good , from phone call to delivery, great, thanks.”

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Posted 5 years ago

“Excellent online garden shop with wide range of pond accessories. Easy to order and prompt delivery of well packed items.”

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Posted 5 years ago

“Efficient and helpful”

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Posted 5 years ago

“In particular Rob was extremely helpful in sorting out how I could install a sfisf pond spouter, looking up catalogues to get dimensions, explaining how to fit the varuois hose links, and then the fittings arrived within a couple of days. Thank you Rob. x”

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Posted 5 years ago

“I always get great service and go anywhere else for help and service keep up the good work cheers Q”

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Posted 5 years ago

“I am so pleased with this .My pond cleared in 2days ,and it is so simple to clean .”

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Posted 5 years ago

“No problem with purchase delivered next day”

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Posted 5 years ago

“The filter is working perfectly and I am realy pleased with the result the water is so clear that I think the fish will need sun glasses in the summer”

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Posted 5 years ago

“Easy ordering process and prompt delivery”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,899 reviews