Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and everything delivered as promised. The pond is now much clearer and happy fish. Thank you all Sandra”

Helpful Report

Posted 5 years ago

“Fast delivery. Exactly what I wanted. Very happy with my purchase”

Helpful Report

Posted 5 years ago

“Quick and efficient delivery 📦 Nice company to deal with”

Helpful Report

Posted 5 years ago

“I can't thank Water Garden enough. Immediate reply as always. Jack was very knowledgeable and able to offer excellent advice over the phone to help me maintain the pond as my pump broke (during the covid lockdown). He promptly ordered me a new compatible pump which arrived within 48hrs and told me the best way to keep the pond oxygenated (by hand) until the new one arrived. Quality service 10/10! I highly recommend your business. Thank you for your time, patience and commitment to offering superb help and products. Louise.”

Helpful Report

Posted 5 years ago

“Jack was very helpful and knowledgeable. I bought Oase biosmart filter 36000 and the separate but it fixes to the filter box tidy job all matching and looks great. Recommend the products and staff and the company Thanks Jack Cheers C Thorne.”

Helpful Report

Posted 5 years ago

“Quick delivery, well packaged. Thank you.”

Helpful Report

Posted 5 years ago

“Product arrived quickly and well packaged. Thank you.”

Helpful Report

Posted 5 years ago

“glad I found a helpful and knowledgeable firm keep it up cheers Q”

Helpful Report

Posted 5 years ago

“excellent service, prompt delivery even in these difficult times.”

Helpful Report

Posted 5 years ago

“Excellent service with very prompt delivery”

Helpful Report

Posted 5 years ago

“Helpful advice and products of the highest standard”

Helpful Report

Posted 5 years ago

“service and products were excellent”

Helpful Report

Posted 5 years ago

“Spoke to a very helpful individual - Brad? - who guided me to a replacement of my original pump which is no longer available.”

Helpful Report

Posted 5 years ago

“Very prompt service at this difficult time with Covid 19 and the product was everything I expected of Oase. Many thanks”

Helpful Report

Posted 5 years ago

“Product arrived well packed and before the ETA,”

Helpful Report

Posted 5 years ago

“Great company and service. Answered any questions i had very quickly.”

Helpful Report

Posted 5 years ago

“Very fast and efficient service, much appreciated”

Helpful Report

Posted 5 years ago

“Items arrived very well packed although delivered 48 hours later than expected by a very cheerful driver. Too soon to comment on either the pond hose or the UVA lamp which are both now submerged in the pond.”

Helpful Report

Posted 5 years ago

“Excellent. Now have a crystal clear pond.”

Helpful Report

Posted 5 years ago

“Very good service and product all working well Thank You”

Helpful Report

Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews