Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service and recommendations. The Pondovac 4 is perfect for our requirements. Quick delivery too. Thanks!”

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Posted 7 years ago

“supplied the correct part”

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Posted 7 years ago

“easy to follow web site , fast delivery ........ first class”

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Posted 7 years ago

“Very fast delivery of my order. Bio Press6000 filter package arrived in good order and was easy to install. Has been operating for one week and seems to be working well.”

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Posted 7 years ago

“I tried across the UK to tame a garden fountain which was spraying everywhere. Water garden provided the correct outlet nozzle and fixed the problem. Everything now working just fine. I am delighted with the item, and the immediate answer to the problem by telephone with an expert.”

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Posted 7 years ago

“Good advice and quick delivery”

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Posted 7 years ago

“Great service, people who know the product, and advise you, pump etc arrived well packaged, the pump Works well, easy to fit, and runs on half the electric my old pump used, thank you for your help.”

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Posted 7 years ago

“after a awful start with the water feature as it was too gushing and powerful, went back to the shop and was given free a reducer which has toned down the amount of water coming through, thank goodness. very helpful and friendly service, highly recommend. love the water feature now, really the focal point of the garden. (will come in to the shop with a photo and some of the glass we told you about)”

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Posted 7 years ago

“Knowledgeable staff, quick delivery and reasonable prices.”

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Posted 7 years ago

“Excellent Service and helpful advice. Nothing was too much trouble for Jack.”

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Posted 7 years ago

“Great service....ordering simple....communication and emails detailing order and delivery status very good....think it was 48hrs from order until goods arrived..like I say a pleasure to deal with”

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Posted 7 years ago

“Brad took care to ensure the measurements I had given for a box liner were accurate. Despite sloping sides and right angles that were not 90 degrees the liner is a pretty good fit, manufactured by Tom Low. It is now installed. I would recommend the company.”

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Posted 7 years ago

“What a fantastic service, I explained what I wanted over the text chat facility arranged delivery and it was all with me the next day. Fast efficient and friendly service my fish are so happy.”

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Posted 7 years ago

“Quick, responsive emails advising me exactly what to buy made it a simple process for someone like me who doesn't know a water pump from a lump of concrete.”

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Posted 7 years ago

“I phoned Water Garden for advice on a product and a friendly and knowledgeable person was able to tell me exactly what I needed to know and process my order, which turned up bang on time.”

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Posted 7 years ago

“I was satisfied that what I ordered I got! A simple internet transaction I ordered it came I fitted it 👌”

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Posted 7 years ago

“Thet went out of their way to compensate for the fact that their courier collected early and missed my shipment, and they still managed to get it delivered the next day. Top marks forn outstanding customer service. I am a genuinely happy and future repeat customer.”

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Posted 7 years ago

“excellent service product as discripe and great advice prior to purchase.”

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Posted 7 years ago

“Very helpful staff, quick and efficient service and delivery.”

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Posted 7 years ago

“It arrived very quick packed well very good service”

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Posted 7 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews